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VEVOR 39" 1000 mm manuell kaldrulllamineringsmaskin, vinylfotofilmmonteringsmaskin, kaldrulllamineringsmaskin

Kundeanmeldelser for VEVOR 39" 1000 mm manuell kaldrulllamineringsmaskin, vinylfotofilmmonteringsmaskin, kaldrulllamineringsmaskin

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Ihor Ihor
WallPrintCraft OÜ
WallPrintCraft OÜ  1 WallPrintCraft OÜ  1
This is a failure. There is a lot of space after the silicone roller. Each time the paper or lamination clings, twists down. Spoils products. I do not advise buying.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Indy Fairgrounds Sign Shop Indy Fairgrounds Sign Shop
Sign Shop Coordinator
Sign Shop Coordinator 1 Sign Shop Coordinator 1
The Machine arrived with a tightening knob shattered, the pieces bouncing around loosely in the box and cutting into the rubber of the wheel. With the extra money paid for shipping insurance, VEVOR failed to deliver any replacement parts and failed to deliver a replacement. Do not purchase from them if you can avoid it. The quality isn't there and they can't be bothered to fix their own mistakes even when you go through the trouble of paying for the add on insurance.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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SweetK SweetK
Customer
Knob arrived broken, A million tickets of 'service' later, I still can't get a knob to adjust the roller tension and use this item. The whole thing is sitting around holding down the table, unused because they use bots for customer service and won't ship a replacement knob to make it functional. Don't even think about asking for customer service to reach out. It won't happen. You'll end up with a $100 paperweight, just like me.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Khawar Awan Khawar Awan
Owner The UPS Store
Absolutely ridiculous quality, the laminator came in broken. I reach out to customer service asking to send the broker part. They told me that the part is on the way, and now it's been 3 months. I did not receive the broken part yet.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Sign from Above Sign from Above
Delivered
Never delivered to my address. It apparently sat at an undisclosed UPS waypoint, whatever that is, for a specific number of days before being return to the shipper. Tracking does not show-up on the UPS website. Hope I get a refund.
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Kundeservice svar: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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