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VEVOR Utendørs oppbevaringsboks Patio Deck Box 150 Gallon Vanntett PE presenning

Kundeanmeldelser for VEVOR Utendørs oppbevaringsboks Patio Deck Box 150 Gallon Vanntett PE presenning

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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37 anmeldelser
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Vicky Vicky
Customer
The product is as described. Assembly was difficult as the plastic tees were confusing to identify and one A70 degree broke during assembly from being confused with a 90 degree tee. Color coding or labeling of these tees would help to better figure them out. I now need to contact Vevor for another one but they do not have a phone number which would make this easier!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Heck Heck
Pas étanche
Le coffre reçu n’est pas étanche. Echanges en cours avec le service client mais cela ne peut pas servir de coffre extérieur s’il prend l’eau….
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Kundeservice svar: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client, et nous prenons vos commentaires très au sérieux. Merci beaucoup d'avoir pris la parole ; votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Dominic Dominic
Storage bix
Not too bad for the $$$ but the directions are horrible!
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Kundeservice svar: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Shawna Shawna
Not the best
Didn’t even survive a summer leaked rain in so everything go wet and musty ..
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Brenda Brenda
MRS
This might be an awesome product but si certainly i still have not received it, I will probably. Never know. It is currently somewhere in the US apparently on tour and has been since it was ordered over a MONTH ago. Also this is the 2nd time I ordered this as the first one also went missing g Save your money and time
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Hal Hal
Homeowner
Arrived ontime and undamaged but arrived missing a part. When contacted the company rep said that I should find a match for the custom built rod at a local store. These rods are custom vut and crimped at precise inside and outside diameters. They are nothing you can run to a hardware store and pick up
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Kundeservice svar: "We sincerely apologize for the inconvenience this has caused. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
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hwDean hwDean
Owner
Piece of junk. 2 connectors split when pressing tubes in. Tarp does not fully fit frame - unable to stick velcro on two of the sides. One of the corners appear to be restitched. Although it didn't make a difference in assembly the labels on the parts did not match the labeling in manual. A part was listed in manual that was not included (but I am still unclear what it would be for). Do not assemble the frame first. Requested RMA - no response from CS for 4 days
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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