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VEV JPS-80A Ultralydrenser 22L Ultralydrenser Rustfritt Stål med Digitalt Display for Smykker, Briller og Tenner

Kundeanmeldelser for VEV JPS-80A Ultralydrenser 22L Ultralydrenser Rustfritt Stål med Digitalt Display for Smykker, Briller og Tenner

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146 anmeldelser
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galop galop
acheteur
pas de service
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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David Carter David Carter
Blew up
it blew up after a month, hwving been used just 5 or 6 times. And the 'stainless steel' casing rusted severely. Generally I find Vevor products to be pretty reliable and valuevfor money. Not in this case, sadly.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Besse Besse
Nul
Je m'en bat les couilles , vevor ne réagit pas en cas de problèmes, nul nul nul nul nul nul. Nul nul nul nul nul nul nul nul
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Angry consumer Angry consumer
1 Star Failed After 30 Minutes & Terrible Warranty Support
I purchased the VEVOR Professional Ultrasonic Cleaner (30L) expecting a commercial-grade machine. Instead, it failed after the first **30 minutes of use**. The unit powers on, the timer counts down, and the heater works, but the ultrasonic cleaning function completely stopped working almost immediately. A brand-new machine should not fail within the first half hour. What has been even more disappointing is VEVOR's warranty support. Instead of simply replacing a defective unit that failed right out of the box, they shipped me a replacement circuit board and expected **me** to repair it myself. That's completely unacceptable for a product that is still under warranty. I purchased an ultrasonic cleaner, not a repair project. As a customer, I shouldn't be expected to disassemble a brand-new machine, troubleshoot electronics, and install replacement parts just to make a warranty claim work. If a product fails almost immediately, the company should replace the entire unit or issue a full refund—not expect customers to act as their repair technicians. Between the poor product quality and the frustrating customer service, I cannot recommend this ultrasonic cleaner. A commercial machine that lasts only 30 minutes before failing is simply not acceptable, and the way VEVOR handles warranty claims makes the experience even worse. Save your money and look elsewhere for a more reliable ultrasonic cleaner backed by a company that stands behind its products.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Werschlein Werschlein
Erhalten
Ich habe bis heute den Artikel noch immer nicht erhalten Auch kein Geld....
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Kundeservice svar: Hallo! Vielen Dank, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, damit die notwendigen Optimierungen vorgenommen werden können. Nochmals vielen Dank für Ihren wertvollen Beitrag! Wir möchten Ihr Anliegen schnellstmöglich klären. Bitte haben Sie etwas Geduld, bis wir uns bei Ihnen melden. Sie können sich auch jederzeit an unseren Live-Chat oder unseren E-Mail-Kundenservice wenden.
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Drew scholl Drew scholl
Owner
Owner 1 Owner 1
I bought a 30L ultra sonic cleaner in march of 2024 barley used it and it suddenly stopped working today.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vlad Vlad
Mr
Mr 1 Mr 1
I cannot recommend this product, because it completely failed after being used 5 times. The internal wiring was poorly done and it caused an internal short during normal operation. It burned the fuses, the main control board and 2 out of the 10 ultrasonic actuators rendering the machine completely useless and unusable. I have tried replacing the fuses without luck and tried contacting support. The support team has made me waste my time for 2 weeks to finally tell me that the product is out of warranty and they wouldnt do anything to help me repair it or get a refund. Stay away from this one.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mat Mat
Never worked, useless sonic bath, customer service stopped c responding
Never worked, useless sonic bath, customer service stopped c responding  1
We it worked for 30minutes then a board blew up and tripped out my house fuses. Instead of replacing the unit they sent parts. It’s taken a while to get the time to repair the unit myself and I find they sent the wrong parts. After trying to contact VEVOR numerous times I haven had a response apart from ai saying someone will contact me. So in conclusion unit useless. Customer service useless.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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YourMomsBoX YourMomsBoX
Customer Service Nightmare!!!
Customer Service Nightmare!!!  1 Customer Service Nightmare!!!  1
I recently purchased a 30-liter ultrasonic cleaner from VEVOR, but it arrived heavily damaged and completely unusable. Loose pieces of circuit board and debris were audibly rattling inside when I shook the unit gently—clear signs of significant internal breakage. VEVOR’s customer service is chat-only (no phone support available), which made the process frustrating from the start. When I contacted them with photos and detailed descriptions of the damage, they initially asked me to plug it in to “test” if it worked. I refused, pointing out the obvious safety risk—internal debris could easily cause a short circuit or fire hazard—and explained that the unit was clearly non-functional and unsafe. Despite providing multiple messages, photos, and supporting evidence, they repeatedly offered partial refunds ($75 initially, then $125) in exchange for keeping the damaged unit. I declined each time, insisting on a full return and replacement with an undamaged unit, as their own return policy advertises hassle-free returns for damaged items. They resisted any option involving a full exchange or return shipping. After weeks of back-and-forth, I had no choice but to file a dispute with my credit card company, which promptly issued a full refund. Only then did VEVOR finally tell me to keep the broken unit. This was my first time needing customer support from VEVOR after buying several of their products (including two other ultrasonic cleaners that have worked fine and offer great value for the price). Unfortunately, the low prices seem to come with major drawbacks in quality control and especially customer service. Numerous online reviews and complaints describe similar experiences: damaged arrivals, reluctance to accept returns, push for partial refunds to retain the item, and drawn-out chats that feel designed to wear customers down.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Brandon Brandon
Vevor 30L ultrasonic cleaner hazard.
Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1
I’ve used this product three times in total, it sits on a shelf and a temperature controlled environment. The third time that I’ve used this product it has fallen apart and melted the switch back that turns it on. This thing might have two complete hours of use And I can tell you that it is a fire hazard. Not sure if it’s just the one I have or if all of them are built this shotty. Definitely beware and never ever leave this thing unattended for any reason. After trying to pull open the little compartment to see what went wrong, the ground and fuse weren’t even in there.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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