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VEVOR 1 HK bassengpumpemotor, 56J ramme, 115V (9,8 ampere)/230V (4,9 ampere) 3450 o/min, 60Hz, 1,4 servicefaktor, 90μF/250V kondensator, moturs roterende rundflens-erstatningsmotor

Kundeanmeldelser for VEVOR 1 HK bassengpumpemotor, 56J ramme, 115V (9,8 ampere)/230V (4,9 ampere) 3450 o/min, 60Hz, 1,4 servicefaktor, 90μF/250V kondensator, moturs roterende rundflens-erstatningsmotor

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Josh Josh
Mr
Not a good pump at all. Installed for pool and within a week it started making noises. After a couple weeks installed it sounds absolutely terrible. Also it doesn’t handle the back pressure very well from running as a pool pump. After a couple days running it essentially loses all flow until you back flush again which is bad when high quality pool pumps are meant to be able to handle that back pressure. Would not recommend this pump at all.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Damian donahue Damian donahue
Na
You need to put an internal screw holding front bearing in my motor was not working once put it together than realized front bearing shifted in delivery u can't turn impeller
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brandon Sanders Brandon Sanders
Owner
I have bought 7 VEVOR motors, installed 5 of them and 2 of them have already failed in less than 2 months. Waiting on VEVOR to warranty these motors, getting the run around. Will update once they make a decision
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Jim
Quality
The Vevor pool pump last 7 months of 8hrs/day run. My previous century pump b2854 lasted 7 years.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Meyer Philip Meyer
Insatisfaction sur condition de retour commande
Vevor ne semble pas vouloir respecter la loi pour vente par correspondance qui oblige in vendeur de reprendre la marchandise a l intégralité du prix vendu.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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BNI BNI
Business Owner
Short shipped the product (I received 14 of the 20 I ordered). Customer service is absolutely the worst and clearly doesn't understand English. I had to file a claim with AMX in order to get my money back, also followed up with a complaint to the FTC. Absolutely terrible experience. All good until it wasn't....
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Reinier Reinier
Owner
They weren't able to help me with my theft case
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Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Micieli Giovanni Micieli Giovanni
Client à satisfaire
Reçu commande partiellement et j'attends depuis presque un mois la deuxième partie de cette commande... J'ai bien vu que ce produit est actuellement sur votre site... merci de faire , rapidement, le nevessaite...
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Patgil66 Patgil66
Moteur de pompe Non compatible avec le boitier de ma pompe Hayward
Ne correspond pas, pourtant avec les mêmes caractéristiques et spécification électrique identique de mon ancien moteur défectueux de ma pompe de piscine 1.5 H.P Hayward. Impossible de l'intégrer dans le boitier de la pompe existant trop long et trop gros en diamètre et pourtant dans les avis un «client» indiquais la compatibilité avec sa pompe Hayward ce qui m'a convaincu de l'achat. Retour gratuit et remboursement complet sont assez compliqué. Le retour n'est toujours pas conclue en attente de la démarche à suivre de la part de VEVOR, présentement seulement une offre de remboursement partiel et de garder le moteur non-compatible. Décision en réflexion.
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Kundeservice svar: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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