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VEVOR skuffeskinner med fullt uttrekk, 1 par, låsbare teleskopskinner, 1500 mm, skuffeskinnebæreevne 113,4 kg, sidemontert glideskinne med kulelager og individuell låsemekanisme

Kundeanmeldelser for VEVOR skuffeskinner med fullt uttrekk, 1 par, låsbare teleskopskinner, 1500 mm, skuffeskinnebæreevne 113,4 kg, sidemontert glideskinne med kulelager og individuell låsemekanisme

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19 anmeldelser
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C C
OH
The slides can hold the weight and are smooth but the title and description are false. It stated locking “slides” and in the description it implies that both slides lock by stating “ Unlike slides with no lock or only one lock, our lock design provides greater security and stability”
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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T . Vu T . Vu
Very disappointed
Never buy from this company again. Received the order, one of the parts not locking to stay open as it should. Sent them a video showing the part not locking. They replied that I didn’t install it correctly so I mentioned to them again to watch the video again. It shows that the part is not working even it’s not install yet. Back and forth they continue to say that I didn’t installed it correctly. Gave up. I JUST GOT SCAMMED.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Felício Filipe Esteves Felício Filipe Esteves
0
Fiz a encomenda e paguei, mas nunca as recebi.
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Kundeservice svar: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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Jean-Francois Duval Jean-Francois Duval
Customer
DOA
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Vicente Vicente
No llegó
Nunca llego. Supuestamente estaba en mi ciudad a la espera de que lo pusieran en reparto. Se cambio el estado del envio a devuelto como si yo lo hubiera rechazado. Llame a la empresa de reparto y me dijo que nunca llego a mi ciudad. Me gustaria saber como reclamar.
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Kundeservice svar: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Donald Bowling Donald Bowling
Drawer slides.
I received the wrong product. I ordered 3- 18" 500lbs slides but received traffic posts.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bob Bob
Cheap, flimsy, doesn’t work properly
They twist and bend with hardly any weight on it, including sagging which is causing close contact to other surfaces, one side locks at the halfway point and other side doesn’t, making it inconvenient and annoying to deal with.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Spicher Spicher
Commande facturer mais jamais reçu
Une arnaque ! J’ai passer une commande en août , et je ne l’ai jamais reçu . Et impossible de contacter le service client !
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Jim Jim
disgruntled
I have 3 drawers I built in the back of my truck. The other 2 drawer slides just like this one work perfectly. Solid and hold plenty of weight with ease. This set had a rod that disengages the lock that holds the drawer open not attached properly so after loading the drawer and going to close it, I pushed the lever and it was sliding so I continued pushing the drawer in and it slammed to a halt halfway in destroying the catch that locks it open. I just looked to see what the warranty is since they are brand new and apparently there is absolutely no warranty unless you purchase one at checkout. If not for having 0 warranty time (I would have assumed at least 30 days) I would have given them 5 stars as the other 2 sets work perfectly fine.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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