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VEVOR 10 tonns bærbart kraftsett, bærbar hydraulisk jekk med 1,4 m oljeslange, reparasjonssett for karosserirammer med oppbevaringsetui for bilreparasjon, lastebil, gårdsbruk

Kundeanmeldelser for VEVOR 10 tonns bærbart kraftsett, bærbar hydraulisk jekk med 1,4 m oljeslange, reparasjonssett for karosserirammer med oppbevaringsetui for bilreparasjon, lastebil, gårdsbruk

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MarkS MarkS
Didn't work as Well as I Hoped
The directions for assembling the accessories were not good. I ended up getting one of them jammed on the tool. I quickly reached the pressure limit, but I did purchase the lowest one..so I'll take that as my mistake.
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Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Rayon Rayon
Press
OK so not bad I needed the bigger one for my project so this one i had to give it to someone who needed it more
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Michael jones Michael jones
This tool would be more useful if you didn’t have to hold the pump upside down to use
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Gunru Gunru
Ram has a weal spot.
Which using the ram, the fitting gave in and the ram was bound at an angle and would not retract!
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Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Y Y
Vevor 20T porta power
Had a problem with the ram not retracting when I opened the valve after the second time using. Managed to sort out the problem but would have expected this not to have occurred with a brand new tool. Came in a metal case with wheels which was an unexpected bonus.
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Kundeservice svar: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Glenn  C Glenn C
12 Ton Porta power
Only used the scissors wedge. Did the job I needed it to do, but leaks hydraulic fluid. I was able to tighten the fitting some. Won't know if it helped until I use it again.
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Kundeservice svar: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Doc Doc
Just an old guy
Well, The pump didn't work right out of the box. Pump had no oil. Had to go buy oil. Pumped it 100's of times and got nothing. Bled the system as described. I had to send them a video of it not working. Then they didn't have one in stock. Had to wait, wait, wait. Short story, a month later from the time of the request for replacement, I got a return shipping label. I will have to say they were in touch about every 3 days, telling me they were waiting on a shipment. In hindsight, I should've insisted on a refund in the beginning instead of waiting on a replacement pump, which never came. Hope to get a new one and plan on it working as it should.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Francis Francis
King
Used it once and the ram wouldn't retract submitted a warranty claim and was told they couldn't replace the part and offered me a 20 dollar credit. Which dose no good still have a brand new porta power that is useless but i ve got a 20 dollar credit i guess?
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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HARO DIEGO HARO DIEGO
Verins hydraulique 10t
La livraison à été rapide. Le colis était complet. Par contre le verin fuite dés sa première utlisation Il ne tiens même pas la pression du propre poids de mon bras. Autant dire que je doute sérieusement de sa qualité. J'ai fait une réclamation au service aprés vente il a trois jours échus Avec n° de commande et une vidéo. Et je n'ai toujour pas de retour de leur part.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mark Hirsch Mark Hirsch
Owner
Ted to use it to lift back left corner of a tractor , about 1500# . Will not do 4 ton if it won’t lift 1500 #s .
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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