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VEVOR 15 L ultralydrenser (600 W oppvarming, 360 W ultralyd) Profesjonell digital ultralydrenser for laboratoriedeler med oppvarmingstimer for rengjøring av glassinstrumenter for tannbehandling

Kundeanmeldelser for VEVOR 15 L ultralydrenser (600 W oppvarming, 360 W ultralyd) Profesjonell digital ultralydrenser for laboratoriedeler med oppvarmingstimer for rengjøring av glassinstrumenter for tannbehandling

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Jonas Jonas
mr.
This is an awful product, it is broken after 1 day, until now is not resolved the issue with the dealer. Awful guarantee management. I do not recommend at all!
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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hammy hammy
do not buy!!
My ultrasonic cleaner was dead on arrival, I started a claim aaaaaand havent hear a word back, I think im being ghosted. They are quick to take your money and slow to address any problems. I will give them a day or two more and if I don't hear back I will stop payment and see if that gets a response. Hard pass on this company, they are not BBB accredited, and their customer service is worse than the subpar Chinese products they sell. Again, DO NOT BUY FROM THIS COMPANY. I took the hit so you don't have to.
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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wer weiß denn sowas wer weiß denn sowas
male
2 von 3 Motoren gingen nicht, Erst nach langen hin und her wurde Rücknahme akzeptiert
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Kundeservice svar: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Vincent de Saint Chamas Vincent de Saint Chamas
Equipement non reçu
Suite à l'incompétence du livreur GLS, j'attends toujours la livraison de ces équipements. En effet le jour de la livraison, j’étais présent à l'adresse indiquée sauf entre 12 et 14 heures. Pour autant, je n'ai pas reçu d'appel d'un livreur pour me demander ce qu'il devait fare. J'attends de la part de Vevor soit le remboursement total de la commande, soit la réexpédition de la commande.
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Kundeservice svar: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Nathan Nathan
Good a few times
It was good when it worked. But the issue is it kept blowing fuses for some reason. I tried letting it warm up before I turn on the ultrasonic function. I tried turning on the heating and ultra sonic function at the same time, but it kept blowing through the fuse. The initial one I got worked once and it blew a fuse and wont turn on after swapping in a new fuse. I contacted support and they sent me a replacement board(instead of a unit) and that didnt work. They then tried to get me to accept a partial refund (I had this unit for a day idk why I would accept a partial refund). Eventually they gave me another unit. This unit was a bit better. It lasted through 2 uses before blowing the first fuse and another 2 uses before it blew the next one. Im at a loss on what to do. It sat in my temperature controlled basement for a few months between uses. Maybe they changed the hardware for later versions of this product. I bought mine last september
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Pierre Pierre
NOT a 3 Liters
It's not a 3 liters capacity, it hold 2 liters of fluid at top line level, spill of at 2.4L Got a hard times with after sale support for a "not has described" issue. Not impressed by his cleaning capacity our other brand units are more efficient
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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shawn P wright shawn P wright
Not worth the money
I've had problems with few of their ultrasonic units and they won't replace bad units. BUYER BEWARE
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jojo Badazz Jojo Badazz
YouTube personality
I was super excited to get my first ultrasonic cleaner for cleaning automotive hardware. It worked great for the first 5 cycles, then it made a strong electrical smell and stopped working. I contacted customer service and they had me take pictures of the control card and they sent me a replacement card. I installed the card and it still doesn’t work. I submitted another customer service ticket and they want to refund me 20 bucks usd….what a joke!!! I’ve been fighting with these clowns for weeks now. BUYER BEWARE I WILL BE DOING A YOUTBE VIDEO WITH EMAILS IF I DO NOT RECEIVE A FULL REFUND
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
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Not Happy Not Happy
customer
Power Cord went bad second time i used it. the replacement process is a joke. they ask for a picture, i sent it. Now they want a video of a bad power cord. what a joke. Last VEVOR purchase. Will change rating if they do the right thing.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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Richard Forney Richard Forney
Hobbyist
Would not recommend! Unit stopped working after 2nd use. As I feared customer service not good. My advice, buy Harbor Freight and get warranty!
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
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