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VEVOR 2KW dieselvarmer, 12V/24V alt-i-ett dieselluftvarmer, med Bluetooth APP-kontroll, fjernkontroll og skjerm, CO-alarm, rask oppvarming, bærbar dieselvarmer for kjøretøy og utendørs bruk

Kundeanmeldelser for VEVOR 2KW dieselvarmer, 12V/24V alt-i-ett dieselluftvarmer, med Bluetooth APP-kontroll, fjernkontroll og skjerm, CO-alarm, rask oppvarming, bærbar dieselvarmer for kjøretøy og utendørs bruk

Kunde anmeldelser

Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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46 anmeldelser
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Michael Coates Michael Coates
Heater
It already stopped working iv only used it 3 times
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Paul hinter Paul hinter
Me
I watch the nice video online I thought I was ordering the side vent heater I got a bottom vent heater when I complained online they offered me $28 off my bill to accommodate me for having the wrong heater the bottom vent will not work in an RV that's why I wanted the side vent and I never did see my $28 credit so I still have a heater that I cannot use and you said you wouldn't do anything they told me that the case was closed
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Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Todd marlette Todd marlette
You sent me a 2K not a right 8K
But I still haven’t received it. It’s been over a month and no updates on shipping. Very poor dissatisfied.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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nick nick
shop owner
I bought a diesel heater. It did not run and Vevor have not helped at all. I will have to repair it myself as they are not responding. Be careful, if something is wrong with the product they will not stand behind it and make it right.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Daniel Daniel
Sucks dont buy
Keeps giving codes, wont heat. Hard to use screen. App works ok.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Beck Ken Beck
Worst diesel heater we have ever owned
This diesel heater never worked right from the start. It won't connect to the Bluetooth app no matter which one I find and try to use. The heater started firing up the first day...and from there it went STRAIGHT DOWNHILL. Never in my life have I hated something so much. If you need to rely on a heater, DO NOT BUY THIS!!!! Other issues to note, the fan speeds are definitely not optimal for proper burn and reliable flame. First I couldn't get it to run higher than level 4...then I couldn't get the stupid thing to run longer than a couple hours. Then the heater would sloppily start and flame would clunk out within minutes. Then it would only fire when the pump WASNT running(after the pump dumped a ton of fuel in) which made zero sense. So only 3weeks or so before it was USELESS. I pulled it apart to troubleshoot and it was FULL of stage 3 creosote. Only after 3 weeks of use. I've owned 3 other Chinese diesel heaters and none of them were ever this bad. Avoid this unit like the plague!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chad Haynes Chad Haynes
Owner
Item is junk quit working in less than 3 months. Contacted customer service and they will not replace, refund Orr repair item even though it has a 1 year warranty on it. Don’t waste your money buying from venvor!
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Timothy Oliver Timothy Oliver
Owner of broken heater less than a month old
Bought this heater within one week started giving error codes smokes like crazy, had to replace the fuel pump and place the fuel pump still smokes like crazy throws error codes contacted vevor instead of returning it they told me I should watch a video on how to fix it that told me nothing that had anything to do with what was going on with my machine
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Pat Cowman Pat Cowman
Mr
Unfortunately the vevor 8 kv would not work , it would go through the start up process and the pump would click but it would not fire up
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Upset customer Upset customer
Bluetooth doesn't work
The mounting screws for the brackets are wrong size. Also the bluetooth doesnt work. I tried scanning the qr code on the manual and it shows me their authentication expired 2 days ago and notifies me its a sketchy website.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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