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VEVOR 213 cm takvifte uten lys, 6-trinns fjernkontroll, aluminium 8-blader, reversibel likestrømsmotor, moderne lavprofil innfelt utendørs vifte for soverom, stue, terrasse, innendørs/utendørs, svart

Kundeanmeldelser for VEVOR 213 cm takvifte uten lys, 6-trinns fjernkontroll, aluminium 8-blader, reversibel likestrømsmotor, moderne lavprofil innfelt utendørs vifte for soverom, stue, terrasse, innendørs/utendørs, svart

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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fred fred
missing parts
missing blade brackets and down rod and company wont do anything about it
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James James
Owner operator
Arrived with box opened and missing parts. Took forever and countless emails before finally getting it straightened out.
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Kundeservice svar: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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lil_bacon1992 lil_bacon1992
Missing parts. Still waiting on replacements
Ordered it and there was a missing bracket that holds one of the fan blades. Called and made a claim about the missing part. Still haven't recieved a replacement part so I can finish assembling the fan so it's able to be used. Would have rated higher if the customer service was better.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roberto Roberto
r
LA factura está mal
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Kundeservice svar: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Clay T. Clay T.
Does not move as advertised. Max speed is not what I expected!
Does not move as advertised. Max speed is not what I expected! 1
Fan indeed looks well built, but has a wobble at max speed. Does not move air as advertised!! Needs a stronger motor.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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tverdu01 tverdu01
Mécontentement
Ventilateur reçu il y a 1 mois et ne fonctionnent pas. Après x tickets avec le support technique, on m'a, finalement proposé de me rembourser la moitié du prix du ventilateur ce que j'ai accepté car je pensais que le problème venait uniquement du Fan controller (très facile à remplacer). J'ai donc remplacé celui ci mais le problème persiste. Je dois donc remplacer le moteur mais qui est introuvable sur internet. Tout cela pour dire que ...Si, comme je l'avais demandé initialement, le remboursement avait eu lieu immédiatement après ma demande, je n'en serais pas là actuellement.
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Kundeservice svar: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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If i can get a replacement remote and module
The fan is great after I had to purchase a universal remote module and remote. Apparently I was not in the box when it arrived. Everything else was there and I made it work after spending 49.00 dollars. Not to happy when i found it missing. I would like to have the original module and remote if possible. Please let me know what you can do about it.
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Kundeservice svar: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Carl Compton Carl Compton
Missing Parts
Can’t say it’s good as parts missing tried to resolve problem with company sent several emails still waiting on them to resolve and send remote control and receiver
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jonathan Edwards Jonathan Edwards
Missing parts.unusable.
I’ve had this fan for one month now and cannot use because it arrived missing the blade holders that attach the blades to the motor. Vevor support keeps emailing saying they're going to send me the missing parts, but none to date. My request for refund/return was denied so consequently I'm stuck with a $220 unusable fan until parts arrive. Im just hoping that they send the correct parts. Good communication, but it amounts to nothing if you cant resolve the issue in a timely fashion.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Matt Followwell Matt Followwell
Never received it
Placed the order online. Never received the fan or even a tracking number. I would like a refund.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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