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VEVOR 213 cm takvifte uten lys, 6-trinns fjernkontroll, aluminium 8-blader, reversibel likestrømsmotor, moderne lavprofil innfelt utendørs vifte for soverom, stue, terrasse, innendørs/utendørs, svart

Kundeanmeldelser for VEVOR 213 cm takvifte uten lys, 6-trinns fjernkontroll, aluminium 8-blader, reversibel likestrømsmotor, moderne lavprofil innfelt utendørs vifte for soverom, stue, terrasse, innendørs/utendørs, svart

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367 anmeldelser
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Gardner90 Gardner90
Vevor 96” fan
Garbage! Complete waste of money! No power whatsoever so no air movement.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bg bg
HORRIBLE CUSTOMER SERVICE
I ordered 2 fans from Vevor. Installed both and one has a bad motor. Contacted Vevor customer service almost 3 weeks ago and they have sent me to 3 different departments without resoluiton They tried to offer a refund of $52 for a fan I just paid $175 for. The last department I was sent to doesn't even respond to try and help. I have sent countless emails and still have a fan that doesn't work.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Curt Curt
Poor customer service
Installed my fan last week to find that it does not power on. My Electrition checked power going to it and it is correct. Remote will not pair do to the fan not working. Do to the slow response in customer service I have purchanced a different brand it is hot here in ga and can’t wait a week for a response. This is my first and probably my last purchase with vevor. Very disappointed in this process. Would still like my refund and a place to ship this junk too thanks
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Taylor Kirkland Taylor Kirkland
Mr
Missing parts couldn’t put together
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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George George
home owner
Fan worked good for a day and a half then the control board burnt up. So there for I had a bad experience with this particular fan.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rodney Patterson Rodney Patterson
Owner
Under powered with a confusing remote with almost zero instruction, I wouldn't buy again
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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TA TA
Missing Parts
I received my fan without the brackets for the blades. I’m still waiting on the brackets a month later without so much as a tracking number but keep being told to be patient. Very disappointed.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jörg Jörg
funktioniert nicht
Der Fan dreht sich nicht, obwohl Fernbedienung und Reciever miteinander kommunizieren( Beweis Piepton) und auch Strom in Richtung Motor geht ohne dass sich dieser bewegt (auch kein Brummton!). Per Hand lässt er sich locker drehen!
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Bob Bob
Not happy
I bought 2 units and only 1 works. I got in touch with VEVOR. They were gonna get back in touch with me 3 weeks ago. I feel like I've been ripped off :(
1 personer syntes dette var nyttig
Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Raymond Atkins Raymond Atkins
Mr
Thought it would of been a bit more powerful as in push more air.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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