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VEVOR elektrisk talje, 1760 lbs løftekapasitet, 1450W 220V elektrisk ståltrådvinsj med trådløs fjernkontroll, 40 fots løftehøyde med enkelt kabel og ren kobbermotor, for Garage Warehouse Factory

Kundeanmeldelser for VEVOR elektrisk talje, 1760 lbs løftekapasitet, 1450W 220V elektrisk ståltrådvinsj med trådløs fjernkontroll, 40 fots løftehøyde med enkelt kabel og ren kobbermotor, for Garage Warehouse Factory

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Nelson Nelson
WORST CUSTOMER SERVICE !
The Winch arrive Dead on Arrival, we have contact vevor customer service multiple time, they said they have sent replacement parts. Haven’t received anything… contact them again… still nothing… They ask for photos, we have sent photos, still nothing… we have open multiple ticket, they keep closing it… It’s a 185$ winch… just send a new one !!!
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Dave Dave
Customer
Never received this item. Return process sucks. Finally got a refund. What a fiasco. Hope someone changes the process and makes return process gets better and the shipping company they use sucks even worse. I never received 2 items or even notification that they were delivered.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Julie Barnden Julie Barnden
Mrs
Product arrived damaged in shipping? After numerous exchanged communications with Vevor, a full refund was received but the product n its crrent state is not safe to be used. We would have preferred and expected a simple exchange. We were very disappointed in how it was all handled by Vevor and will look elsewhere for a similar product.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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