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VEVOR 3-i-1 bærbar elektrisk vinsj 499 kg kablet/trådløs fjernkontroll

Kundeanmeldelser for VEVOR 3-i-1 bærbar elektrisk vinsj 499 kg kablet/trådløs fjernkontroll

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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21 anmeldelser
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PVS PVS
Failure mode, no contact with green shutoff
Failure mode, no contact with green shutoff 1
Unit wrecked itself after a few uses as it did not make contact with the green shut off button. After showing pictures and video of this being the case and being directed to disassemble, followed by showing the motor completely detached from cable/gears/etc... the unit does not operate at all (although green light comes on). No refund/replacement offered. I would suggest that anyone who uses this hoist add a bumper in the area of the green contact switch, because if the plate comes in at an angle it can continue to exert force despite being fully retracted. The plastic housing can deform under this stress, but I'm not sure whatto do about that. Setting a contact plate further up would also work, but I'd still be concerned about coming up at an angle and not making contact. Other than this failure mode, it was decent for the price. Fair warning, it is slow and I only ever tested it at 1/10th of its listed capacity (single sheet of plywood/bag of insulation etc).
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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James James
Evans
Evans 1
Poor quality did not last one job. Contacted customer service for warranty and continuously Got the runaround asking me to take the unit apart and try to fix it myself. Ridiculous.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Alain Kelley Alain Kelley
Retraité
Une brossé était manquante dans le moteur et elle ne fonctionne plus maintenant je dois la recouvrir pour voir le courant est toujours à on
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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D Webb D Webb
Mr.
I was hoisting the rear of my motorcycle that weighs approximately 400lbs when the cable pulled thru the cable crimp clamp the motorcycle dropped and the hoist hook fell off and hit the motorcycle and put a dent in the gas tank
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Bill
JUNK
More Chinese Junk
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Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott gadsdon Scott gadsdon
Mr.
On 1st use the crimp holding the end on let loose. Lucky I was using it horizontally not lifting and cause harm or damage. Otherwise it would have been a much better review.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Ehnis Robert Ehnis
Lumberjack
Was attempting to use with my 200 ft Vevor rope to drag Fallen trees out of the forest to my Vevor 62 CC chainsaw and Vevor table top electric wood splitter Unfortunately day one out of the box all it did was blow the circuitry trying several times one time it did not blow the circuit but got electrocuted soon as I touched the cable
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colleen Williams Colleen Williams
Ms
Unfortunately the quality was lacking. When we used it, it sparked and tripped the power in our house.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mike Mike
R
I never received the product, although the system shows it has been delivered. When I contacted customer service, they referred me to UniUni Logistics, but the logistics company was unable to provide any proof of delivery and sent me back to VEVOR customer service. Unfortunately, VEVOR did not resolve the issue or refund my money. It has now been over a month — my money is gone, and I still have not received the product. I was not offered a refund or any assistance, which is completely unacceptable. I do not recommend placing orders on this platform.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Jim Johnson Jim Johnson
Electric winch
Bought this winch to load my smart car into my 5th wheel toy hauler. It seemed very loud when I first used it. It loaded the little car 2 times and the 3rd time it smoked with 2 feet to go. Now I can't load my car again until I can stop somewhere and get a replacement. Don't know if I just got a bad one or they just aren't made good?
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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