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VEVOR 3-i-1 bærbar elektrisk vinsj 499 kg kablet/trådløs fjernkontroll

Kundeanmeldelser for VEVOR 3-i-1 bærbar elektrisk vinsj 499 kg kablet/trådløs fjernkontroll

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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236 anmeldelser
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Scott gadsdon Scott gadsdon
Mr.
On 1st use the crimp holding the end on let loose. Lucky I was using it horizontally not lifting and cause harm or damage. Otherwise it would have been a much better review.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Ehnis Robert Ehnis
Lumberjack
Was attempting to use with my 200 ft Vevor rope to drag Fallen trees out of the forest to my Vevor 62 CC chainsaw and Vevor table top electric wood splitter Unfortunately day one out of the box all it did was blow the circuitry trying several times one time it did not blow the circuit but got electrocuted soon as I touched the cable
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colleen Williams Colleen Williams
Ms
Unfortunately the quality was lacking. When we used it, it sparked and tripped the power in our house.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mike Mike
R
I never received the product, although the system shows it has been delivered. When I contacted customer service, they referred me to UniUni Logistics, but the logistics company was unable to provide any proof of delivery and sent me back to VEVOR customer service. Unfortunately, VEVOR did not resolve the issue or refund my money. It has now been over a month — my money is gone, and I still have not received the product. I was not offered a refund or any assistance, which is completely unacceptable. I do not recommend placing orders on this platform.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Jim Johnson Jim Johnson
Electric winch
Bought this winch to load my smart car into my 5th wheel toy hauler. It seemed very loud when I first used it. It loaded the little car 2 times and the 3rd time it smoked with 2 feet to go. Now I can't load my car again until I can stop somewhere and get a replacement. Don't know if I just got a bad one or they just aren't made good?
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Patrice Tremblay Patrice Tremblay
Mr
Took way too long to arrive (like 2 weeks instead of 2 days). Customer service unhelpful - told me package is likely lost but I had to wait 16 days before they can authorise refund. (Btw refund procedure WAY more complex than Amazon). I had to purchase another unit as I could not wait. (Ordered different brand through Amazon and had no issue). Now i'm stuck with 2 units of a product that is not operating that well.. 1) very slow 2) very noisy 3) feels and sounds like it's not going to last long.... So: flaky product. Customer service very painful. (They do everything they can to sludge you down in a process hoping that you will give up...
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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