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VEVOR 3-hjuls elektrisk mobilitetsscooter for voksne og eldre, sammenleggbar mobilitetsscooter med 20 km rekkevidde, terrengrullestol med sklisikre hjul, 9° klatrekapasitet og 120 kg last

Kundeanmeldelser for VEVOR 3-hjuls elektrisk mobilitetsscooter for voksne og eldre, sammenleggbar mobilitetsscooter med 20 km rekkevidde, terrengrullestol med sklisikre hjul, 9° klatrekapasitet og 120 kg last

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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CRAIG CRAIG
OWNER
OWNER 5
IF YOU HAD 10 STARS AND 5 WAS AVERAGE, I WOULD GIVE IT A BORDERLINE 11 LOVE THIS ELECTRIC ORANGE SCOOTER!
8 personer syntes dette var nyttig
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CRAIG CRAIG
OWNER
OWNER 5
1-10 IT'S A BORDERLINE 11
3 personer syntes dette var nyttig
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Mary Small Mary Small
My Review
My Review 4
I love my scooter but it's literally falling a part piece by piece. It was a great buy for the price.
13 personer syntes dette var nyttig
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Damaged item
Damaged item 2
There was a large crack in one of the fenders. I have a video if you'd like it
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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DonW DonW
Very disappointing experience with VEVOR product and customer service
I purchased a mobility device from VEVOR, and unfortunately it stopped working properly after only about three weeks of use. Whenever I turn the device to the right, it suddenly stops working. I’m not sure what the exact issue is possibly something with the cables or wiring but a mobility device should not develop this kind of problem after such a short time. What has made the situation even worse is VEVOR’s customer service. They advertise a 30-day return policy, but instead of helping me return or resolve the issue, customer service keeps telling me that their technical support team will contact me. I have been waiting, but no one has provided a real solution. I also opened a support ticket, but I have not received a proper response, and the ticket keeps getting closed without the problem being resolved. This is extremely frustrating, especially when there is a limited return window and the delays are coming from their side. This has been one of the worst customer service experiences I’ve had. I expected VEVOR to stand behind a product that failed within just a few weeks. Based on my experience with both the mobility device and the lack of support, I don’t think I will shop at VEVOR again.
11 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scooter Son in law Scooter Son in law
Son in law
Son in law 1
The Scooter works quite well. The back up beeper is WAY TOOO LOUD. The seat material is crap and split apart in the first 2 weeks. The support team I contacted to help resolve the issue be getting a replacement seat is actually an AI (artificial idiot) that keeps closing my tickets without actually contacting me or resolving the issue. They are completely useless in solving my problem.
6 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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