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VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger mørkegrå

Kundeanmeldelser for VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger mørkegrå

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139 anmeldelser
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Benjamin Rada Benjamin Rada
Love, hate
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Lamothe Lamothe
Association
La tente ne fait pas 3m, mais 2m93 Les structures sont assez lourdes Sinon ça va. J’ai conseillé à des gens de l’acheter vu son prix. Rapport qualité prix excellent
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Colleen Colleen
Ms
Nice tent and frame, side walls are thin and limp and colour doesn't match tent
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Dom Dom
Great Canopy for the price !!
Great canopy for farmers markets and yard sale reason I gave it a low rating is because it’s not adjustable and one leg only has the three holes to lower it ! Other than that love all the extras included Velcro side walls and sandbags are legit !!! Thanks would buy again no problem!!
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Alicia Farley Alicia Farley
Canopy
Zipper on bag broke after a month of having it. The top cover showing wear and tear after 6 uses. Besides all that love the side wall option.
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Joost Joost
Meneer
Erg fragiel. Lekt aan alle kanten. Stuk na een avondje regen. Zou het niet weer kopen. Maar wellicht dat ik een maandag morgen model heb...
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Kundeservice svar: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons te verbeteren. We zullen uw feedback doorgeven aan het betreffende team om de nodige optimalisaties door te voeren. Nogmaals bedankt voor uw waardevolle input! Het spijt ons te horen dat ons product problemen heeft veroorzaakt. We willen dit zo snel mogelijk voor u oplossen! Vergeet niet dat u contact kunt opnemen met onze live chat of onze klantenservice via e-mail voor hulp!
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Jesse freeman Jesse freeman
Part arrived damaged and offered no replacement part only partial money back
Part arrived damaged. I believe at no fault to them or myself but just a general fluke. BUT when I reached out to have part replaced all they offered was a small portion of money back and told me to fix the problem myself. Not a way to stand behind their product.
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Marty Powers Marty Powers
Chef
I would love to leave a review but the canopy got lost in shipping and i never received it. I was so looking forward to using this canopy at my next competition but unfortunately I had to purchase a different brand that I’m not satisfied with.
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Kundeservice svar: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Robert Robert
Customer Service is lousy
Whatever you do do not order anything from Vivan their customer service is lousy. They don’t respond to claims there is no telephone number. It’s fraud. It’s a waste. It’s a scam. Do not order anything from VV. It’s a waste of time. Their product sucks unprofessional customer service I will report this bad reviews online everywhere I can find I filed a claim and I still haven’t got a response back four days later business days later so right now you or I’m gonna go online And every kind review I find about your company would be a negativity. I will warn everybody out there to not buy your product because if they do, you can’t return it for whatever reason because their customer service is unresponsive, horrible company to deal with absolutely disgraced embarrassment to the consumer to the average consumer of management needs to get a hold of me. Send me an email. They have my information but I advise anybody out there that do not buy this product. You cannot return nothing they stall it install it install it until the times up and they give you a hard time. Do not buy this product. Save yourself buy another product somewhere else but don’t buy from VR.
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Kundeservice svar: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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