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VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger mørkegrå

Kundeanmeldelser for VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger mørkegrå

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EC EC
Looks Better in the Photos Than in Real Life
I’m really disappointed with this one, especially because we own other VEVOR products that have been great. The frame itself is solid and seems well made, but the panels and covers are very flimsy and look nothing like the pictures. Ours has large gaps and does not fit snugly or look polished when set up. To make matters worse, one of the Velcro ties ripped off in a very gentle wind during setup. That should not happen right out of the box. I bought this with the intention of possibly renting it out, but there is no way I would feel comfortable doing that now. Great frame, but the fabric and overall finish are a big letdown.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Adam Minton Adam Minton
10 x 20 twnt
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Stephanie Stephanie
Not a good buy for durability or ease of assembly
The metal sides that connect together broke into pieces in a stiff wind. The side pieces themselves were incredibly thin plastic, easily torn. The instructions were convoluted and difficult to understand. It in fact was not easy to pop this up at all. Two people struggled to do it. Maybe if there had been no wind, it would have been fine? So on a summer day with no wind, this would be a good setup, if you have three people setting it up.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Pedro Francisco Pedro Francisco
Rota
La carpa ha venido rota, no se mantiene. Además las patas no llevan el clic de tope y el techo se baja
0 personer syntes dette var nyttig
Kundeservice svar: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Williams Thomas Williams
Upset
Purchased this canopy as I had bought one two years ago from Beaver that was fantastic. I looked for the same model and was unable to find it however came across this one that seemed reasonable. Ordered it and it is not. You can see from the video of the leaks from the rain. We just had that destroyed a lot of my product you can see the runs in the canvas and the legs are just not the same quality as what I had in the original wand. I wish I could get this return and get original one again, but they do not carry it. Stay away from this one
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Luis Rodriguez Luis Rodriguez
Really poor quality
I received a damaged item and never got my money back. It broke as soon I opened for the first time
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Le Big Marc Le Big Marc
président
The two that i bought broke...a total lost for me !!
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Kundeservice svar: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Camille Heltman Camille Heltman
Owner
This tent is supposed to be fire rated there is no tag on the canopy so I cannot use it for food vending. I tried to return it they would not return it but offered me a $35 credit which I am still waiting for after 3 weeks. I have notified them three or four times about this. I now have to try to sell this to make my money back. Plus I had no idea there would be writing on the canopy advertising vevor tools. I could have overlooked the writing on the canopy and pointed it away from my customers but the fact that it is not tagged with a fire rating is too risky. Customer service was not very friendly or forthcoming to help me return the item for full payment.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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