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VEVOR 4-pakning kabelrekkverksstolpe, 42x1x2 tommer horisontal hulls dekkrekkverksstolpe med forhåndsborede hull, kabelrekkverksstolpe i rustfritt stål med horisontal og buet brakett, svart, 4JZLGZXHS106REP67001V0

Kundeanmeldelser for VEVOR 4-pakning kabelrekkverksstolpe, 42x1x2 tommer horisontal hulls dekkrekkverksstolpe med forhåndsborede hull, kabelrekkverksstolpe i rustfritt stål med horisontal og buet brakett, svart, 4JZLGZXHS106REP67001V0

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BRob BRob
Homeowner/Installer
Pricing A++++++ Quality was better than anticipated with great price. Shipping materials were sufficient and product arrived safe. Easy install. Product comes with concrete anchor bolts needed bolts/lags for deck install Already Recommended to other customers
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Kevin Kevin
Contractor
Post were great. Solid and straight. My only complaint was the handrail attachment plate could be longer. The post is in the way so you can not drive the screw in straight into the handrail. If your using the 6.5 Stainless handrail good luck you will never get it attached.The only way you can do it is to mark the handrail and attached the plate to the handrail. Then hope it all lines up when you go to attached the plate to the post. I am not sure why the plate is not longer. It's going to be seen either way.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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splitends805 splitends805
online chat is useless
product is good, but zero customer support
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bvon Bvon
Home owner
Great for the price. Could be a bit stronger as the connection from the rail mount to the top of the post cannot withstand significant tensioning of the cable without bending. Might be a problem if municipal inspection tests the cable tension to meet code.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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William Zinck William Zinck
Railing posts
Rails connect to handrail fine. Problem is the top insert grommets on top of posts. When you tighten your horizontal cables tight, you start to haul the stems out of posts. Need to be attached stronger. End result is cables can't go too tight which doesnt work for our building codes here. Great looking product but disappointed cause I'm out cost to replace with balluster s.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Contractor Contractor
Owner
On a scale of 1-10 i give this post a 5. Because the top plate that has a built in tread to receive the support screw will bend over and even pull up with the adequate amount of tension applied to the cables. Even when we use another tensioning post every 4th post. We have to install a 45 degree bracket at all tensioning post to be able to tighten. That being said, we just count on it when we use this product. This be a simple fix if they would just beef this up
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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NICOLAS NICOLAS
SAV INEXISTANT
DEPUIS DEUX SEMAINES J ESSAIE DE AVOIR UN CONTACT AVEC VEVOR DANS UNE COMMANDE POTEAUX POUR BALUSTRADE 4 PIECES NE SONT MAS LES MEME AVEC TOUS LES AUTRES. PERSONNE NE ME REPONDS VRAIMENT IL FAUT PAS ACHETER CHEZ VEVOR LA SEULE CHOSE QUI FONCTIONNE C EST COMMANDER ET PAYER MAIS DES QU IL Y A UN PROBLEME VOUS TROUVEZ PERSONNE ET LEUR SERVICE CONTACT SI LA RAISON QUI VOUS CONCERNE NE FIGURE PAS DANS LEURS TITRES VOTRE MESSAGE NE PART PAS VRAIMENT A EVITER
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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AM AM
Sin Accesorios
Sin accesorio Buenos dias, Comentar que he realizado una compra 5 postes para colocar en casa y cuando fui a pedir la barandilla o pasamanos me dicen que no tienen ese accesorio. Que unicamente me pueden ofrecer los postes, sinceremaente creo que es dar muy mal servicio el no tener la opcion de comprar directamente la barandilla. Ahora tengo que mirar que tipo de barandilla se adapta a estos postes, y si podre localizar una que se adapte, ya que de no ser asi, unicamente se quedaran con los cables de acero . Por ese motivo no recomiendo la compra.
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Kundeservice svar: Estimado cliente valioso, lamentamos cualquier inconveniente que esto haya traído. Hemos creado un ticket para que hagas un seguimiento de este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le brindará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada de inmediato para ver nuestros mensajes.
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Jim Jim
Manager
I have no use for the cable railing parts because I can’t get the top railings 4 pack to complete the the assembly
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jared Meeks Jared Meeks
Missing corners pieces
I ordered corners and got all of the same thing in the box . Can’t call because I can’t find a Customer service number . Have 1200 worth of fence that I can’t complete
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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