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VEVOR 49" høyspyd, ballespyd 3000lbs lastekapasitet, kompaktlaster traktorutstyr 2 stk spyd, hurtigkoblingsgaffler

Kundeanmeldelser for VEVOR 49" høyspyd, ballespyd 3000lbs lastekapasitet, kompaktlaster traktorutstyr 2 stk spyd, hurtigkoblingsgaffler

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149 anmeldelser
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Jamie Laeseke Jamie Laeseke
Buyer
Bought the bale spear attachment two weeks ago. Unable to use it because no spears came with it.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dean Dean
Bad paint
Received the bale spear and unpacked it to find alot of paint flaking off and damaged. Tried to include photo but kept getting errors.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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James G Ross James G Ross
Supreme Commander
Does not allow the skid steer securement latches to close. Does not work! Haven't used it because it doesn't fit as it should.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Eric Tschumper Eric Tschumper
Owner
Good price for a light duty fork. Not sure the tine is rated for 1600lbs. I picked up a 1000lb bale and bent the tine. The stabilizer tines have an issue of coming loose. It would be a good tine for someone needing to use it periodically. Price was cheap.
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Kundeservice svar: Dear valued customer, Thanks for your feedback on these concerns. We apologize for any inconvenience. For further support, please visit our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will assist promptly. Thank you for your understanding.
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RC RC
Owner
Owner 1
Wouldn't buy this product. It is rated for 1600 pounds but my tractor will only lift 1000 pounds and this happened. The frame bent. Very disappointed.
2 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Curtis McKinney Curtis McKinney
Terrible company
God forbid you have an issue and need anything done by these clowns. Save your money, because if you have a problem, they will absolutely not help you.
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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JASON JASON
CAN'T SAY I WOULD ORDER AGAIN FOR SOME TIME
TERRIBLE, I NEVER RECEIVED IT!!!
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Adam Frost Adam Frost
Mr
This product never shipped. I asked them not to refund and just ship one and VEVOR said no. I waited so long for this product I ran out of time. So I have to pay more money for a hay spear locally.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Chad Chad
Farm
Chain broke right away - then the binder that was supplied stripped out. Wouldn’t lift a 1200lb bale without tipping it over, the side spears are not long enough. Not for farm use
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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