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VEVOR 5-i-1 Wi-Fi værstasjon, 190,5 mm VA-skjerm, trådløs solcelledrevet utendørssensor, regnmåler, innendørs/utendørs for værmelding, vindretning, temperatur, fuktighet, nedbør

Kundeanmeldelser for VEVOR 5-i-1 Wi-Fi værstasjon, 190,5 mm VA-skjerm, trådløs solcelledrevet utendørssensor, regnmåler, innendørs/utendørs for værmelding, vindretning, temperatur, fuktighet, nedbør

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2085 anmeldelser
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Joey Joey
Never received item
I was so excited to get this weather station put up, but over a month later I still have not received it. Customer service has also been somewhat poor in regards to this particular order.
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Not Happy Not Happy
Poor service
I wouldn't know how this product performs as I never received it. Shipped to the wrong address. No update from Vevor or Couriers Please until I chased up. At which point they knew they had delivered to the wrong place but instead of redelivering, they returned to sender!!!
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Stevey Stevey
Me
Terrible. Lead to believe this came with an app to look at data . Not the case
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Blue Stoker Blue Stoker
MR
All up it is a piece of shit, bought this model for its connectivity. But with poor instructions, fuck all support and inability to connect I would not waste your money on purchasing this model. As a standalone to its dedicated interface, it appears to work well.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Marek Niebudek Marek Niebudek
Mrs
Not received , very uncomfortable, untrust company dill with
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Yiwa Yiwa
Broke in less than a year.
The unit was OK at first. Had terrible problems getting it online via wi-fi, other set up quick and easy, did get the wind direction fin replaced few months back by Vevor, when it broke in a average wind storm. The new fin works great no issues. Went though few 30 to 40 mph wind. The problem happened few days back when the outside temperature got stuck on 42.9 degrees when it's 32 to 38 outside, the other function works, but the outside temperature and humidity flashes and is not correct. I tried to contact Vevor but the request form won't accept any of the photos they require to file the request. I used the camera function on the Vevor app with the same results. I'm not happy that the unit literally broke at the year mark. This is great place for green house plastics and other hardware stuff, but probably be shopping at another place for electrical and mechanical product. The last weather station I bough lasted 4 years, and the cost wasn't much different.
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Kundeservice svar: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use..We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Celticlady Celticlady
Ms
The installation was easy. The user manual and set up is a nightmare. Spent 3 hrs trying to make it work. The screen is lying on the shelf unplugged. Useless Going to have to hire a computer geek to translate the gobbdygook
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SD Tom SD Tom
Dude
Good functions and easy to setup. The Smart Home app for remote viewing is pretty limited and clunky to use. The history days is worthless because it updates so seldom. I have it one star because the wind speed reading was clearly low (like half of actual). Their customer service was responsive but unhelpful. After a lot of back and forth they have me a full refund. Never offered to replace it and never told me if I have a bad unit or the design is poor. So now I'm shipping for a different brand.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Steve Hobrecker Steve Hobrecker
Owner
Connection to internet and sensor very poor and inconsistent temperature readings
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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John John
Mr
So far not happy at all, I have had a problem with the item for about14days and I cannot get anyone from the company to do anything about it. I have live chats 3 times sent about 4 emails and so far no resolution to my problem. I have sent pictures and any info requested. Maybe some day they will help. So far I would not recommend purchasing this item or dealing with there customer service.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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