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VEVOR 50 Pints ​​kommersiell avfukter med avløpsslange, bærbare krypkjelleravfuktere for kjellerboder industriell kvalitet, automatisk avriming/drenering, kraftig galvanisert stål, LED-indikator

Kundeanmeldelser for VEVOR 50 Pints ​​kommersiell avfukter med avløpsslange, bærbare krypkjelleravfuktere for kjellerboder industriell kvalitet, automatisk avriming/drenering, kraftig galvanisert stål, LED-indikator

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Tim Tim
Dehumidifier
Worked great until it didn’t. Unit worked great for a few months Kept newly remodeled basement very dry and comfortable. Then unit stopped removing humidity. Unit would come on and display worked , but compressor was not coming on. Customer service is just ok. After many emails back and forth with Vevor , consisting of low ball refund offers I finally got a full refund. A rather frustrating process.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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John Mcauley John Mcauley
Owner
Went to screw the legs in and one thread was all buggered up, stripped the leg boat out. So now it’s sitting on wooden blocks.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joseph Turnbow Joseph Turnbow
maintenance technician
worked OK, last year when I received it. humidity was still higher than other dehumidifiers I've owned before. this year it doesn't want to remove any water from the air. not sure if i purchased an extended warranty. disappointed that I have to replace it allready
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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db db
Lasted less than a year, No product support
Lasted less than a year, No product support 1
After less than a year of usage, this dehumidifier freezes up every single day without fail. It did not do this initially, but either has leaked refrigerant or the auto defrost feature has failed. I submitted a support ticket to try to get repair or replacement, and received an automated response that "This is just a quick message to confirm that your request has been received, and our team is already actively looking into all the details to ensure we provide the most thorough and accurate assistance possible. You can expect our team to reach back out to you with a comprehensive update within the next 48 hours.". I never heard back until I got a message that "Your ticket has been marked as Solved. Your feedback is greatly valuable to us. Please take a moment to rate your experience with our customer service". I am extremely disappointed, as I was nervous about buying a Chinese dehumidifier, but assumed that Vevor had a brand image to protect and that they would offer some measure of warranty support, but that is not the case. This is a waste of money, know that you are rolling the dice and if it fails just months after buying it, they will ignore and gaslight you to avoid replacing their defective product.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Matthew Peddie Matthew Peddie
No longer works after 13 months and customer support is terrible
No longer works after 13 months and customer support is terrible 1
This could have been a five star review if the unit didn’t stop working after 11 months. The features were great. It was a good price. while it worked. Didn’t realize the auto defrost function wasn’t working until after 12 month warranty was up. Place call and started working with customer support at 13 months. First, customer support only response to email. No phone number. Second, for my issue, the unit cannot be repaired. Their best solution was to have it repaired, which can’t be done, and they will provide me approximately a 20% refund. I bought a commercial unit that has now lasted half the time of a residential unit. I would not recommend. I am out hundreds of dollars and have no unit to keep my basement dry.
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Micah Rupprecht Micah Rupprecht
Owner
Arrived nicely in the box, set it up, let it sit for a day and the screen has an error for a failed sensor.. so not a great start
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Corey Corey
180 pints dehumidifier
Overall is a good unit and works well, just not good for a crawl space in a home. The unit is too loud and you can hear it up in the house running through your floors. Would not recommend this unit for residential use.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Banzaitoyota Banzaitoyota
Failed after 1 year of use
Unit fails to start after 1 year of use
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Donald Donald
Buyer
Compressor on unit stopped working after 13 months. Unit is garrentied for 1 year. Works good till it stops working.
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Michael Michael
Homeowner
I ordered the VEVOR 125 pint dehumidifier and received it quickly, but this model is junk, the first one lasted just under one year and they did replace it under warranty, but the replacement unit just quit working after just 5 months. I don’t recommend buying it.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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