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VEVOR 50 Pints ​​kommersiell avfukter med avløpsslange, bærbare krypkjelleravfuktere for kjellerboder industriell kvalitet, automatisk avriming/drenering, kraftig galvanisert stål, LED-indikator

Kundeanmeldelser for VEVOR 50 Pints ​​kommersiell avfukter med avløpsslange, bærbare krypkjelleravfuktere for kjellerboder industriell kvalitet, automatisk avriming/drenering, kraftig galvanisert stål, LED-indikator

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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61 anmeldelser
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Unhappy Unhappy
Product does not work properly.
Product does not work as advertised. Having a hard time getting a refund from everyone. Until this problem is resolved this review stands.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Je*** Je***
Missing parts making the unit unusable.
There were no instructions and NO DRAIN HOSE. Despite asking for two weeks the drain hose is still missing and they are unwilling or unable to send a replacement or even advise the hose size. their customer service is a joke, but it isn't a funny one.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Matt Matt
Junk just like every other dehumidifier
Died after one year. Worked great when it did. I bought with the hope it would last longer than a year though
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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S. McDaniel S. McDaniel
Look elsewhere
Worked 1 hour and died. Customer service was a computer-generated response. No telephone number is available for customer service ever!Emails and chat requests were all computer generated responses for an entire week! When it seemed a person responded to my email they gave me a generic "we're working on it" response. ANOTHER TWO WEEKS! I finally contacted my credit card company for a chargeback. And they responded with an offer of 70$ refund and offered to send me a part for me to repair myself. I refused and demanded a return label. After a month they finally refunded my purchase price. I almost drove to New Jersey with the unit.
0 personer syntes dette var nyttig
Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Greg D Humidifier Greg D Humidifier
No more high humidity
I've had it over a year and it stills work great. Easy to set and regulate the humidity level. Nice heavy duty construction and works better than all my previous dehumidifiers. Leave it to Vevor! A little after a year of use it quit removing humidity. The fan works great and does a great job circulating the air but no removal of humidity. Now it gets a 1 Star!
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Donna Borden Donna Borden
Homeowner
We purchased because of promised quality and it has lasted about 15 months and no parts are available to repair
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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scott scott
owner
Only 3 months old and I am getting an error message and your site has no number to call. I tried your live chat which didn't work. I filed a report and was told you would be getting back to me but it's been 2 days and I have heard nothing.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Aaron Aaron
Made it 2 months
Well i was very impressed when it arrived and I set it up. Worked amazing for 1sr month and just went down hill. The compressor is toast. I did buy extended warranty but it seems to be a waste as I am just getting the run around. This will be my last product I purchase from vevor that runs on 120
4 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tim Tim
Homeowner
After 3 months unit failed. After 3 days of internet nonsense and analyzing my complaint, was told to have an HVAC tech come to my home and recharge the unit as it had a freon leak. WHUUUTTTTT!! BUT WHO PAYS FOR THAT AND WHAT ABOUT WHEN IT HAPPENS AGAIN? It also had a one year warranty but that tells you had good the warranty was. Really bad!! Done with Vevor. Vevor = disposable!
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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db db
Lasted less than a year, No product support
Lasted less than a year, No product support 1
After less than a year of usage, this dehumidifier freezes up every single day without fail. It did not do this initially, but either has leaked refrigerant or the auto defrost feature has failed. I submitted a support ticket to try to get repair or replacement, and received an automated response that "This is just a quick message to confirm that your request has been received, and our team is already actively looking into all the details to ensure we provide the most thorough and accurate assistance possible. You can expect our team to reach back out to you with a comprehensive update within the next 48 hours.". I never heard back until I got a message that "Your ticket has been marked as Solved. Your feedback is greatly valuable to us. Please take a moment to rate your experience with our customer service". I am extremely disappointed, as I was nervous about buying a Chinese dehumidifier, but assumed that Vevor had a brand image to protect and that they would offer some measure of warranty support, but that is not the case. This is a waste of money, know that you are rolling the dice and if it fails just months after buying it, they will ignore and gaslight you to avoid replacing their defective product.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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