Kundeanmeldelser for VEVOR 50 Pints ​​kommersiell avfukter med avløpsslange, bærbare krypkjelleravfuktere for kjellerboder industriell kvalitet, automatisk avriming/drenering, kraftig galvanisert stål, LED-indikator

This could have been a five star review if the unit didn’t stop working after 11 months. The features were great. It was a good price. while it worked. Didn’t realize the auto defrost function wasn’t working until after 12 month warranty was up. Place call and started working with customer support at 13 months. First, customer support only response to email. No phone number. Second, for my issue, the unit cannot be repaired. Their best solution was to have it repaired, which can’t be done, and they will provide me approximately a 20% refund. I bought a commercial unit that has now lasted half the time of a residential unit. I would not recommend. I am out hundreds of dollars and have no unit to keep my basement dry.

I purchased this unit on Oct 14, 2024 and put it in service in June 0f 2025. From June until December it worked like a charm. However, after six months of use the unit started to form an ice block inside the housing. This ice block reduces the efficiency of the unit and generates noise which makes it unusable. I unplugged the unit and let it thaw out, cleaned the unit and put it back in service and shortly thereafter the ice block formed again. I have contacted Vevor support and they diagnosed that the unit has lost refrigerant and additional refrigerant needs to be added. This is a closed system and I have been unable to get any local shop to work on it. Vevor has no suggestions for a qualified person that can do the work in my area which is very large (san Francisco bay area all the way to Sonoma county). At this point this unit is proving to useless after six months of use. Vevor's offer of $40.00 for service repair is a kind gesture, but they cannot suggest a repair facility that can perform the work is not helpful, by the way i check online and one can of the smallest portion of the refrigerant costs over $100.00. Its hard to rate the other features of this product any higher if the quality makes it useless.....

Zero Stars for Vevor and this item. I can't rate it properly because it arrived totally smashed up. It was clearly dropped in transit. The drop was so severe that it bent the entire metal housing. One of the bottom corners is so bent that the rubber foot screws in at a 45 degree angle. The filter door is bent and wont open. There are loose parts rattling around inside. The compressor bent the bottom of the casing when it was dropped. Velour's response when I reached out to them: "test the machine to see if it can start and run normally." It's smashed and there response was "Yeah, but does it still kinda work?" Vevor has been brutal to deal with and they are giving me the run around, rather than processing a return and or refund. Their submission forms don't work. This review form isn't allowing me to add pictures. Garbage cheap Chinese on all fronts from product to customer service.

The unit arrived well packed, after powering it it up the fan works but not the compressor, I reached out to customer service and after of weeks of going back and forth they concluded the compressor was leaking which in fact there was signes of leakage underneath. They offered me $150 and get the unit repaired locally on my own expense. DO not buy this unit as you will be waiting money. On top of it I never received the the $150

When i first got it i was pulling 5 gallons a day out of the basement but now 8 months later it wont pull the humidity down at all

Dehumidifer never worked. Was leaking oil in the box and when we attempted to use it, it was adding moisture to the air. Reached out to customer service and was first asked to send pics, which I did. After over a week, they told me they'd give me a $180 credit...for an item that cost $400 and never worked. I told them that's ridiculous especially since I reached out after 48 hours. I wanted to return the item and get a full refund. The best they could do was give me half credit. This the worst company to business with, plus there is no phone number to actually speak with someone. Avoid this company. You'll be stuck with a defective item with no one to talk to about it!

I truly can’t say how the product worked when it is new and delivered properly. My unit was delivered upside down in the rain. I’ve tried to get a replacement but they only wanted to give me a refund of 170 dollars and wanted me to keep the damaged unit. I’m never going to purchase anything from VEVOR ever again

I don't find the dehumidifier to work as well as expected. My small home dehumidifier seems to work better

This dehumidifier worked well while it lasted. It stopped functioning properly after a year and a half. They told me the refrigerant needed evacuated and refilled. I don’t have the tools to do that and no company around us will work on the unit. Their solution was a $38 refund. Don’t waste your money.

Had the device for a couple years now. Felt i should write a review since it takes forever to have customer service help me. my unit must have only worked for a week or so, its still clean as a whistle. E2 ERROR CODE. Research shows - Could be sensor, screen or the over pressure in the unit. Wth