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VEVOR 52CC 6-i-1 multifunksjonell hekksaks, bensindrevet hekksaks, ugressmiddel, trådtrimmer, ryddesaks, kantklipper, stangsaks, motorsag, grensag med forlengelsesstang

Kundeanmeldelser for VEVOR 52CC 6-i-1 multifunksjonell hekksaks, bensindrevet hekksaks, ugressmiddel, trådtrimmer, ryddesaks, kantklipper, stangsaks, motorsag, grensag med forlengelsesstang

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Ryan Ryan
Homeowner
Homeowner 2 Homeowner 2 Homeowner 2 Homeowner 2
Overall the unit seems solid. The hedge trimmer attachment came with the incorrect shaft attached. There were holes drilled into that seemed to be extra from what is required. (Oversized, incorrect locations. Once I attached the correct shaft and got it running the screw that tightens the collar of the attachment onto the shaft broke, I noticed quite a bit of wobble as I was using the hedge trimmer. Have yet to try any of the other attachments.
4 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Al*** Al***
My weed eater won't throttle?
My weed eater won't throttle? 2 My weed eater won't throttle? 2
I bought it to work at the farm, but it won't throttle? Please help, so that I can buy other products!
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kaycece Kaycece
Box opened upon delivery
Box opened upon delivery  2
It was delivered on time, but the package was opened upon delivery. This is how the product was delivered. The box was fully opened. I do not know which part is missing or not working. I am disappointed and may return the equipment.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kevin Kevin
Problem right from the start
Problem right from the start 2
Upon receipt of the shipment, I started assembly of the product according to the supplied manual. I found that a couple items that needed assembly were not as described or drawn in the manual, so I thought that they had not sent me some parts, but found that other parts would work and figured out myself how they should be assembled (they must have redesigned these items without updating the manual). Day 1 - I had just used the grass trimmer for the first time and suddenly the motor stopped running. I turn to look at the motor and the gas tank is down on the grass. The 3 bolts that hold it to the motor were goneand it had only been running for about 30 minutes. Day 2 - I used a magnet to search through the grass for the bolts and I did find one of them.  Seems that each socket head cap screw bolt has a small flat washer, a small lockwasher, and a larger flatwasher to retain the tank.  As such, they are too special to find at the hardware store and I needed the factory fasteners sent to me . I also asked how would I go about ordering and extra spool, B20, for this trimmer for which I never received an answer. Day 5 – They sent me the same message they sent me on Day 1. Day 7 - I asked if they could please advise me of the status of this problem? Day 8 - They replied, "Could you purchase the bolts locally or online? The specifications are M5*25 socket head cap screws" (without telling me whether it was fine or course thread and the fastener that I found was 32mm long, not 25mm) "We are now offering a refund of CAD 30 as compensation." I replied, again, that I had already taken the one socket head cap screw, that I managed to find in the grass with a magnetic wand, to my local hardware store and they could not provide a replacement. I would have thought that I would have received these items by that time instead of waiting for 8 days to be told to get it myself. I then asked, if they cannot get these items from your own factory, I asked them to source out the same items and send them to me as promptly as they could, otherwise, credit my credit card for the full amount of the purchase, send someone here to pick up your product, so that I can go to the hardware store and buy a similar item for a store that will serve me properly. Day 9 - They offered me CAD 90 for the inconvenience. I refused, they then offered me a refund CAD 180 to compensate for my loss which I then accepted. I ordered both course and fine thread 5 mm fasteners so that I could determine myself which was required. I could only get 25mm long fasteners, not 32 as the original were, therefore they had less engagement then the originals, I used Loctite to keep them from backing out which is working fine, the one original fastener still needs to be retighten (as I thought I would keep and eye on it when I went to use it afterwards). I will be adding Loctite to that fastener too! The trimmer is very heavy to use even with the harness.
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Nick Nick
Business owner
Business owner  2 Business owner  2 Business owner  2
Worked pretty good for 2-3 yards. Thought it would be handy to have a multi accessory tool available but screws started backing out immediately. It's heavy, and it's not as powerful as a 21cc weed eater. The speed head doesn't line up so you have to remove the trimmer head to put string in. Which is very difficult requires a flat tip to press it in to release so you can load it. The crank down speed head option works well for loading the trimmer line. I had to zip tie the throttle handle on first day. I've run tru fuel for its 3 week life and it won't start anymore. Didn't use any attachments because I hadn't had the opportunity before it failed. Currently working with customer service to remedy issue. Seems like a good deal until it dies mid job and you have to go buy another option to finish the yard.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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nick.thompson4681 nick.thompson4681
Don’t try and cut a limb it’ll break
Don’t try and cut a limb it’ll break  1 Don’t try and cut a limb it’ll break  1
Very very disappointed again. First time using the chain saw attachment. And the entire spline rod came lose and just rattled around inside. Took the attachment off and the rod fell out. I’ll definitely be requesting my money back for this. What a bad tool.
6 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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kplugoway kplugoway
I would like to get a replacement starter assembly with pull cord so I can use it
I would like to get a replacement starter assembly with pull cord so I can use it 1
I have only used a quarter tank of gas in this machine and the starter rope broke along with the spring so I cannot use it. It is always been extremely hard to pull over contacted Vevor and they claimed I did not buy it from them.
7 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Micheal Akers Micheal Akers
Damaged
Damaged  1 Damaged  1
Opened the box and it was damaged. Began trying to start return, refund, or replace and this is not convenient process.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Colin C Colin C
Missing important parts. No response to resolve.
Missing important parts. No response to resolve. 1 Missing important parts. No response to resolve. 1 Missing important parts. No response to resolve. 1
Trying to get the missing parts. Came missing 4 very important pieces. I would not suggest to buy this or anything from VEVOR as they have not got back to me about this issue. I want VEVOR to send the missing parts or to take this back. Would help is someone would write or call me back on this issue.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Victor Victor
Se quema
Se quema 1 Se quema 1
Después del segundo uso salió humo de caliente se derritieron los plásticos y la dejé enfriar y ya no quiso prender
1 personer syntes dette var nyttig
Kundeservice svar: Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Hemos recibido su solicitud y hemos mantenido una comunicación constante con usted respecto a este asunto. Tenga la seguridad de que estamos dando un seguimiento detallado al caso y le informaremos sobre la solución a la mayor brevedad posible. Mientras tanto, le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico para conocer las novedades.
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