Kundeanmeldelser for VEVOR 52CC 6-i-1 multifunksjonell hekksaks, bensindrevet hekksaks, ugressmiddel, trådtrimmer, ryddesaks, kantklipper, stangsaks, motorsag, grensag med forlengelsesstang
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Homeowner
Overall the unit seems solid. The hedge trimmer attachment came with the incorrect shaft attached. There were holes drilled into that seemed to be extra from what is required. (Oversized, incorrect locations. Once I attached the correct shaft and got it running the screw that tightens the collar of the attachment onto the shaft broke, I noticed quite a bit of wobble as I was using the hedge trimmer. Have yet to try any of the other attachments.
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My weed eater won't throttle?
I bought it to work at the farm, but it won't throttle? Please help, so that I can buy other products!
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Box opened upon delivery
It was delivered on time, but the package was opened upon delivery. This is how the product was delivered. The box was fully opened. I do not know which part is missing or not working. I am disappointed and may return the equipment.
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Problem right from the start
Upon receipt of the shipment, I started assembly of the product according to the supplied manual. I found that a couple items that needed assembly were not as described or drawn in the manual, so I thought that they had not sent me some parts, but found that other parts would work and figured out myself how they should be assembled (they must have redesigned these items without updating the manual).
Day 1 - I had just used the grass trimmer for the first time and suddenly the motor stopped running. I turn to look at the motor and the gas tank is down on the grass. The 3 bolts that hold it to the motor were goneand it had only been running for about 30 minutes.
Day 2 - I used a magnet to search through the grass for the bolts and I did find one of them. Seems that each socket head cap screw bolt has a small flat washer, a small lockwasher, and a larger flatwasher to retain the tank. As such, they are too special to find at the hardware store and I needed the factory fasteners sent to me . I also asked how would I go about ordering and extra spool, B20, for this trimmer for which I never received an answer.
Day 5 – They sent me the same message they sent me on Day 1.
Day 7 - I asked if they could please advise me of the status of this problem?
Day 8 - They replied, "Could you purchase the bolts locally or online? The specifications are M5*25 socket head cap screws" (without telling me whether it was fine or course thread and the fastener that I found was 32mm long, not 25mm)
"We are now offering a refund of CAD 30 as compensation."
I replied, again, that I had already taken the one socket head cap screw, that I managed to find in the grass with a magnetic wand, to my local hardware store and they could not provide a replacement.
I would have thought that I would have received these items by that time instead of waiting for 8 days to be told to get it myself. I then asked, if they cannot get these items from your own factory, I asked them to source out the same items and send them to me as promptly as they could, otherwise, credit my credit card for the full amount of the purchase, send someone here to pick up your product, so that I can go to the hardware store and buy a similar item for a store that will serve me properly.
Day 9 - They offered me CAD 90 for the inconvenience. I refused, they then offered me a refund CAD 180 to compensate for my loss which I then accepted.
I ordered both course and fine thread 5 mm fasteners so that I could determine myself which was required. I could only get 25mm long fasteners, not 32 as the original were, therefore they had less engagement then the originals, I used Loctite to keep them from backing out which is working fine, the one original fastener still needs to be retighten (as I thought I would keep and eye on it when I went to use it afterwards). I will be adding Loctite to that fastener too!
The trimmer is very heavy to use even with the harness.
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Business owner
Worked pretty good for 2-3 yards. Thought it would be handy to have a multi accessory tool available but screws started backing out immediately. It's heavy, and it's not as powerful as a 21cc weed eater. The speed head doesn't line up so you have to remove the trimmer head to put string in. Which is very difficult requires a flat tip to press it in to release so you can load it. The crank down speed head option works well for loading the trimmer line. I had to zip tie the throttle handle on first day. I've run tru fuel for its 3 week life and it won't start anymore. Didn't use any attachments because I hadn't had the opportunity before it failed. Currently working with customer service to remedy issue. Seems like a good deal until it dies mid job and you have to go buy another option to finish the yard.
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Don’t try and cut a limb it’ll break
Very very disappointed again. First time using the chain saw attachment. And the entire spline rod came lose and just rattled around inside. Took the attachment off and the rod fell out. I’ll definitely be requesting my money back for this. What a bad tool.
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I would like to get a replacement starter assembly with pull cord so I can use it
I have only used a quarter tank of gas in this machine and the starter rope broke along with the spring so I cannot use it. It is always been extremely hard to pull over contacted Vevor and they claimed I did not buy it from them.
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Damaged
Opened the box and it was damaged. Began trying to start return, refund, or replace and this is not convenient process.
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Missing important parts. No response to resolve.
Trying to get the missing parts. Came missing 4 very important pieces. I would not suggest to buy this or anything from VEVOR as they have not got back to me about this issue.
I want VEVOR to send the missing parts or to take this back. Would help is someone would write or call me back on this issue.
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Se quema
Después del segundo uso salió humo de caliente se derritieron los plásticos y la dejé enfriar y ya no quiso prender
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