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VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, hvit

Kundeanmeldelser for VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, hvit

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Buyer Buyer
Mr.
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
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Eric Eric
serre
peu pratique tubes légers porte peu fonctionnelle les scratchs ne tiennent pas ,chère pour la qualité
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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dude dude
moneky wrench
material holes not match. instructions confusion and have to tie this sucker down good. strong made this into kite and kind of wreck it
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randy Randy
Mr
Don’t buy this greenhouse unless you don’t get any wind. Had 25 mph winds and the metal framing bent up and is now unusable. And we have it in a protected area.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Denise Denise
Serré de jardin
Désolé mais Je trouve les tuyaux très feluettes
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vasilios Vasilios
Misure errate. Attenzione!!
Misure errate. Attenzione!! 1
Affermano che le dimensioni siano 12 piedi x 7 piedi x 7 piedi, ovvero 3,67 (3,7) m x 2,1 m x 2,1 m. In realtà è molto più piccolo, le sue dimensioni sono 3,5 m x 2 m x 2 m. Ho preparato un'aiuola rialzata con le dimensioni esatte, lasciando 100 mm di margine sui bordi, sperando di poterla installare perfettamente sopra. È troppo piccola. Quando si aprono le istruzioni, le misure sono indicate come 12*7*7, e poi si procede a scrivere le misure corrette in unità metriche. Se si dovessero scrivere le misure corrette in unità imperiali, sarebbero 11,5*6,5*6,5 piedi. Una differenza enorme. Ho sprecato i miei soldi e mi ha causato un grosso problema, ora devo costruire una serra su misura. Sono molto arrabbiato.
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Kundeservice svar: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Karl Karl
Arrived broken and no support
Arrived broken and no support 1
Simple but decent growhouse for the price. However, one on the metal struts arrived broken, so I contacted Vevor customer service. No answer for one week, despite the promise of 24 or 48 hours customer service. I then used the customer chat and they promised to look into this matter asap. Still no answer. The cheap prices comes with a cost, I get it. But getting no help what so ever with broken products, will stop me from using Vevor again. And I am a returning customer, until now. Really bad - getting flooded with Vevor ads, but no ads in the world could compansate for lousy customer support.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Peter Müller Peter Müller
Herr
Ist leider unter der ersten Schneelast zusammen gebrochen, der Service hier ist auch unterirdisch, man bekommt eine Mail das man seine PayPal Adresse angeben soll, antwortet darauf aber angeblich reagiert man nicht. In der App ist das Ticket auch nicht sichtbar. Ich kann Vevor nicht empfehlen.
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Kundeservice svar: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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John John
Not Built for the Real World — 3 Years of Fighting the Wind
I've had mine for three years, so this isn't a first-impression take — I've put this thing through its paces. The short version: it's flimsy, and unless you're willing to modify it, it's going to let you down. Assembly requires a surprising amount of hardware, and that's just the beginning. The real problem is wind. If you live anywhere that sees 10–15+ mph gusts — and honestly, who doesn't — you absolutely must bury the side edges, or this greenhouse is gone. Not tipped over. Gone. I've buried mine every season and still had to redo it after strong winds pulled the edges back up. It's an annual ritual at this point. The metal tubing is another weak point. The walls are thin enough that if you try to move or reposition the structure without supporting both ends, the tubes will kink under their own weight. It's not a matter of being rough with it — it just happens. If you're in a calm, sheltered spot and treat it delicately, you might get by. But if you want something that can actually handle weather without babysitting, look elsewhere or budget time for serious modifications.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Timothy Thrasher Timothy Thrasher
Owner
Easy to assemble and set up. The first thunderstorm and it folded up like a worn out sheet. All the metal literally collapsed and the covering blew off across my field.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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