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VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, hvit

Kundeanmeldelser for VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, hvit

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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jaggerbowers jaggerbowers
Terrible product - warranty scam
TERRIBLE PRODUCT - WARRANTY SCAM! Paid $276.90 for this green house plus $49.84 for extended warranty. Set the green house up to exact standards expected in instruction manual, had the green house set up for 1 week, the wind started to blow moderately hard and right away the seams started to tear apart on the shelter. Removed shelter and contacted vevor, waited weeks for them to come up with a solution and the solution is a $29 refund to compensate. I declined the insult of a solution and said I want to return the product and im now being offered $88 and they expect me to just eat the the $250 loss. Don't waste your time and money.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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histolady1 histolady1
Brukeren la ikke igjen noen skriftlige kommentarer.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
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Sofia Lebensart Sofia Lebensart
Mrs
We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
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Kundeservice svar: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christine Stein Christine Stein
Purchaser
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Penny Penny
Mrs
It is what it was advertised as.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Gary Panozzo Gary Panozzo
Mr
Doesnt hold up to high winds
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Tracey Johansen-Duty Tracey Johansen-Duty
Queen
I have wanted a greenhouse for YEARS! Finally saved up and got this one. It took two of my guys about two hours to set it up. The first thing we noticed is that there are very few ties to tie the plastic to be the frame. There is also very little overhang for the bottom. Two days after set up and moving plants in, we had a windstorm and the entire plastic flew off. Not once but twice. Even in very light wind this thing shifts off the frame. In one day, I had to put it back straight, SIX TIMES. I am so incredibly bummed as I am on a TIGHT budget and can't afford to "upgrade" The price is amazing but always remember, you certainly get what you pay for. #disappointedtomatofarmerinMichigan
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Aleida Wassink Aleida Wassink
Mrs.
It is the perfect sized greenhouse for my growing needs. How ever, I made the mistake of putting the first one up before winter and with the amount of snow we had it partly collapsed before I got out to sweep it off again. I bought the second one to replace bent parts. For the money though it's a great for one season use.
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User_1234 User_1234
Very cheap and rips extremely easiler
If you have any wind at all it’ll just rip open. Poles are small and thin. I was hoping I could use it for a few spring if I take it down during summer and winter. But I think it’ll only last one spring. Very light weight and pretty cheap quality
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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