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VEVOR 24-fots rund overjordisk bassengforing, dobbeltperleformede bassengforinger, standard gauge, 52 tommer vegghøyde, designet for stålsidige overjordiske svømmebassenger

Kundeanmeldelser for VEVOR 24-fots rund overjordisk bassengforing, dobbeltperleformede bassengforinger, standard gauge, 52 tommer vegghøyde, designet for stålsidige overjordiske svømmebassenger

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Bruno Bruno
Réclamation
pas de réponse de votre part concernant ma réclamation du 13 juillet ......!!!!
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Michelle Michelle
Purchaser
We purchased a 18x33x54 pool liner but the liner does not fit our pool which is a 18x33x54 pool. The liner that was sent to us has those measurements not the box but the actual measurements of the bottom seen are 31' 6" & not 33' there is no way it will fit.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Laosene Laosene
Jamais reçu
Colis, jamais reçu soi-disant a eu un accident avec le livreur DPD
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Dominique Dominique
Pâlit très rapidement, très mauvaise qualité
Ne pas acheter ça , elle déteint en un mois
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kristi Blackwood Kristi Blackwood
So sad
Easy to setup. Filling up the water was almost to the skimmer and the side ripped to about 6in from the bottom. Very disappointed in the liner. 5 kids and 10 grandchildren are going to be here tomorrow. So very sad.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Whitney Whitney
Be careful about the size.
I bought the exact size I needed and they sent one too large. I put it on thinking maybe it gave some room for water fill to expand but no this is way too large
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roberto Roberto
Mai consegnato
Il pacco non è mai arrivato dopo parecchi giorni di sollecito mi è stato restituito l'intero importo
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Kundeservice svar: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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Kathryn Kathryn
Pay for what you get
This liner busted at the seams. Didn't hold water for even 24 hours. Its thin and cheap.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roger Roger
Beware
Beware 2 Beware 2
After you receive your item , check it over for shipping damage. Mine came with the end of the box tore open and the liner was dragged and scuffed up resulting in two pinhole! So I contacted them and their answer was we can refund you 20.00 of the almost 200.00 you spent. I never received a dime. The customer service is a joke and all I can say is good luck!
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Christopher Caison Christopher Caison
Pissed
I strongly advise anyone to think twice before doing business with this company. They are completely difficult to get any kind of customer service done whatsoever. I purchased a pool liner for these people. It came to me, and as it was being installed, it was made aware to me there was about 16 pen holes in the liner in one certain area. I contacted Vevor and they gave me two options: pack that big enormous liner back in a box and ship it to them for full refund or take an agreed-upon refund amount and keep the liner. I chose the agreed amount and keep liner. I’m not packing a big ass liner up and shipping wherever it needs to go. I have yet to receive my refund from these people. Every email is a complete spin around in Bullshit. Lies that they’re working on my refund fast as they can. I urge you to strongly consider that they do not like giving refunds. They do not like making things right they will sell you junk and be happy with it. That is the way of the Chinese.a throwaway, junk society building massive amount of junk and selling it with the idea and knowledge that it’s gonna mess up as soon as they sell it or not be any good.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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