VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil RV Luftvarmer Luft Diesel Diesel Parkeringsvarmer Luftvarmer, 0,16–0,62 L/time Bil Dieselvarmer med LCD-skjerm og fjernkontroll og Bluetooth APP-kontroll for RV, lastebil, campingvogn, varebil, båt og tilhenger

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil RV Luftvarmer Luft Diesel Diesel Parkeringsvarmer Luftvarmer, 0,16–0,62 L/time Bil Dieselvarmer med LCD-skjerm og fjernkontroll og Bluetooth APP-kontroll for RV, lastebil, campingvogn, varebil, båt og tilhenger

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Leclere Julien

Panne

Verifisert kjøp

Le produit est bien penser mais il est en panne il m indique erreur 6 toute les 46mn environ et je dois le relancer j ai tout vérifier plusieurs fois mon installation tout vas bien il y a a mon avis un défaut sur la ventilation.

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Kundeservice svar: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.

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Rudershausen

Herr

Verifisert kjøp

Heizung wurde vom Fachmann vor Einbau mehrfach getestet, ohne Funktion. Treibstoff Diesel wurde aufgefüllt, Auspuff und Lufteinzug wurden laut Vorschrift installiert. Nach mehreren Startversuchen 8 - 10 mal geht Heizung immer, ständig auf Fehler E10 und schaltet ab. Heizung läuft an, Lüfter geht, Pumpe taktet und ist entlüftet, Heizung zündet nicht und aus Auspuff kommt nur weißer Rauch, ohne Heizfunktion, Zündfunktion. Nach 4-5 Minuten versucht Steuerung einen Neustart auch ohne Funktion und schaltet dann immer mit Fehler " E 10 " ab. Mehrfacher Versuch, ohne Erfolg ! Möchte fehlerhafte Dieselheizung sofort Umtauschen, zurück schicken. Bitte schnellste Klärung und Zusendung einer funktionierenden Heizung, es ist kalt im Winter! Mit freundlichen Grüssen aus Suhl F. Rudershausen

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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.

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Robert R Kelly jr

Heater

Verifisert kjøp

Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor

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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Never Again

Disappointed

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After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.

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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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Danny

Very disappointed

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It worked fine for the first two days but then stopped. I have asked Vevor for assistance but on one has come back to me for two days now.

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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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lana

pel

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I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.

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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Pablo

Entrega tardia

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Llevo esperando más de 14 días el reembolso de 30€ por retraso y pérdida del envío anterior. Dijeron que en 24 48h tendría en paypal los 30€ aún estoy esperándolo porque dicen que está en revisión.

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Kundeservice svar: vHemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.

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Euroinfra OÜ

Vevor diesel

Verifisert kjøp

I still haven't received your package. I haven't received any delivery information.

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Kundeservice svar: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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Andrea

Non scalda

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Comprato per scaldare un garage di 20 mq, ma in realtà non riesce a raggiungere una buona temperatura nonostante sia alla massima potenza, forse va bene solo per piccoli camper o furgoncini, ma per le stanza non riesce, acquisto inutile

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Kundeservice svar: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.

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W.F.

Owner

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I why should I help Vevor promote their products? I did not get paid to advertise for Vevor, nor did I get a discount on the heaters.

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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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