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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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971 anmeldelser
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Chris paulson Chris paulson
Mr
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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David Vaughn David Vaughn
Broke 2nd firing it up
On just the second start up heater was running and started blowing white smoke I contacted customer service and they sent me a how to fix video which I tried and it did not fix it the heater still blowing white smoke and dumping the fuel into the intake hose and faults out on E-10 I just ordered another one to see if this new one will run a phone # to get ahold of customer service would be great
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Daniel Daniel
Achtung Betrüger!
ACHTUNG BETRÜGER-HÄNDLER, eine Rücksendung ist bei keinem Gerät möglich, obwohl damit auf der Website geworben wird und Händler in der EU dazu eigentlich verpflichtet sind, stattdessen ist der Reagiert der absolut unterirdische Kundenservice nicht auf die Anliegen der Kunden. Hier nicht kaufen!!!
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir werden Ihr Feedback an das zuständige Team weiterleiten, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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PB PB
Mr
I use and like Vevor but this heater has problems. First thing it works well and heats well but it stinks. I have another Vevor heater in my caravan and it's terrific no smells at all. I have run it for an hour but the smell just gets stronger. Customer service were very good and told me to pull it apart and see if there's any leaks etc, I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber. I thoroughly cleaned it and put it back together but it still is offensive and wont go away. I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons. Vevor generally is very good but I got a Dud this time.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Michael t Capitan Michael t Capitan
Contractor
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Craig Beal Craig Beal
Owner
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Michael Vaccarelli Michael Vaccarelli
Never received
Unable to review product never came very disappointed looked forward to trying it out. Seems like a efficient way to heat smaller area, would love to try one but not wanting to go threw the process of it not arriving again.
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Kundeservice svar: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
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Vic Ciardi Vic Ciardi
Customer
I bought this unit back in November. It leaked diesel fuel all over my floor and carpet through the fuel tank, I contacted VEVOR, their solution was to refund me $29 and I’m stuck with a nonworking unit told him I didn’t want $29. I wanted the unit replaced or at least a fuel tank that doesn’t leak, they’ve never got back to me, my recommendation buy it from another company that has customer service that you can contact by phone, Vevor used to be a good company. You could call them and deal with customer service direct not anymore. They’re losing my business over this.
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Kundeservice svar: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Troy Trahan Troy Trahan
VEVOR Heater
This product doesn’t specify that it doesn’t come with a 110v plug so I can’t use it for the space I bought it for. I’m sure it may work as said but I’m unable to find out
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Kundeservice svar: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
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Roy Edgar Roy Edgar
Owner
Vevor 8k bluetooth deisel air heater. Junk. Ran 5 minutes when it first arrived. Went to turn it in again later when it got cold and nothing. Fuel pump won't run. No voltage from the controller. Custimer service chat is a run around to frustrate you into just giving up.
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Kundeservice svar: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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