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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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226 anmeldelser
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James James
So disappointing
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
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Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Thomas l Thomas l
Bluetooth doesn't work
Don't buy this if you need Bluetooth, because it doesn't work. I tried so many different things and nothing works
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Damian Damian
2kw Diesel Heater
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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David Holmes David Holmes
Mr
It doesn't have blue tooth connection
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Kundeservice svar: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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Earl W. Robertts Jr. Earl W. Robertts Jr.
Boss Man
The directions are the worst! I would have bought another product if I knew this. Unacceptable, very bad.
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Kundeservice svar: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
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Caine Laderer Caine Laderer
Construction owner
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
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Kundeservice svar: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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mitch` mitch`
none
good price and does what is says. NEEDS BETTER INSTRUCTIONS. they just tell you you can change things in the settings. that's it, no instruction on how or what you are doing. I think I accidently set a timer. every night I go up to my shed the heater is running but the fuel is almost as full as I left it the night before indicating it hasn't been running long. very frustrating. now I just unplug it when not in use
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Jordan Jordan
Diesel heater
Took a while to catch prime . Next to no instructions on how to use it. Had to find everything on YouTube and even then couldn't figure out all the features in the screen. Once we got it running it's awesome to use. Just wish we could figure out all the features and wish it had way more detailed instru tons with how to access all the features
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Tester Tester
Exhaust and Handle Design
Please weld an elbow for outside installation of the exhaust so that users don't have to remove the cover to reinstall the exhaust every time it comes loose during transportation (if this is truly a portable camping heater). The handle also needs work as it is not rounded underneath and thoroughly digs into the hands... ouch!
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Kundeservice svar: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Troy Troy
Usn ret
The unit worked great for about two months and now won't even turn on. Would be great if the motherboard wasn't right on top of the burnchamber
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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