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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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226 anmeldelser
Oversett alle anmeldelser til Norsk (Berkmel)
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Donald Shawgo Donald Shawgo
Over all ok unit
Fuel tank collapsed after first use working with company now on getting it fixed but would buy again
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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don wineland don wineland
Diesel tank leaking
The tank was cracked where fuel hole is After back and forth emails Veit finally replaced the unit
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Chuck Chuck
Mr
Exhaust location isn't great or ideal. It's only going to keep a small enclosed space warm.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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John Kichton John Kichton
Mr
It's a great heater for small spaces, but don't be fooled that it will heat an entire shop. If your working at a bench it will heat around you enough to be comfortable but any bigger than day a standard living room not so much. Probably be ok in a sleeper cab or small camper/ motor home
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Tim Tim
Owner
Heater worked 4 times.. glow plug stopped working… up to that point it was great… but.. can I trust this heater … camping In The north we need a reliable heater… will Vevor send a new igniter!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Don Phillips Don Phillips
Job
All of it
0 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jim G Jim G
The Boss
The first one that arrived didn't work, wouldn't power up. It was a project to finally get a replacement. It took 2 weeks...finally. The 2nd one worked perfectly and performed better than expected. The reason it's not a 5 star is the aggravation factor of dealing with an email return, very poor process. Finally, the live chat worked, no customer service phone #.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Wiking Wiking
Carpenter
There was a leak in the dieseltank by the outlet, so a lot of spill on the floor. I had a big cleanup.used another tank and started up the heater.It works vell. I will think you need a quality control.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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hautrive
pas encore su le mettre en route depuis deux semaine, explication en anglais et explication trop basique en A nglais
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Ed Ed
Mr
I would like to leave a detailed review on this heater but as it was never delivered, I never got to use it. I tracked it to the last hub before delivery and that's as far as it went. It sat there for two weeks and tracking eventually said something like " item cannot be found". So now I haven't got the heater or the money for purchase. I will say, I own several items from VEVOR and I've never had an issue before.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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