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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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226 anmeldelser
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Jeff Gallacher Jeff Gallacher
Diesel heater
Works okay, only gets my garage to 60 degrees on 30 degree days
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Raymond Vickers Raymond Vickers
Almost satisfied.
Although mechanically there hasn't been any problem with my vivoir 8 KW diesel heater, I don't have the ability to start it via remote and I don't have a thermostat because one I never got a thermostat and two the remote stops working after a week and a half. I sure would like to have the ability to regulate the temperature but that's impossible now
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
Mr.
Showed up with a crack in the fuel tank, diesel everywhere the first time i went to run it. I plastic welded it, which is annoying considering it's brand new. I run it with an M18 to 12v adapter and I does its job. The controller app is a convenient feature.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Arlin Chang Arlin Chang
Worked great 3 times then died
The heater was easy to set up and run. It worked flawlessly 3 times. The last time it ran, I unhooked it from power the next day, and 3 days later I tried to reconnect it to power and it seems to have just died. No power getting to the display..checked the fuse and wiring and everything seemed good, but still I'm getting no power to light up the display. Maybe the ecu died, and I don't know how to check it
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Bob Bob
Heater ok but not as expected
Nobody tells you how noisy the fuel pump is, also when in auto mode you would think the heater would stop heating once it hit the set temperature, instead it just cuts back to minimum heat setting so keeps heating and using fuel but at a slower rate. It does seem to be well built and rugged
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Michael Reid Michael Reid
Vevor heater
Works great but has a rubber smell
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Ridge Ridge
Brand new awating parts for 2 months
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
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Kundeservice svar: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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Slider Slider
Nice unit BUT
This is the second one we purchased. The first is heating a green house, does a great job. The second one we installed in a cabin. Installation is simple, it works well BUT it's incredibly loud. The noise the fuel pump makes will drive you nuts. These are great for shops and structures you aren't going to be sleeping in.
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Thomas Thomas
Customer
Purchased new from Vevor on 9/22/24. Last night 2/13/25 the diesel heater stopped working. I noticed when i woke up i didnt' hear the heater going. Verified gas is good, and tried restarting to see error on the bluetooth app saying "10-Startup failure". I haven't opened it up to see what the issue is yet. But i was hoping this would last longer than 5 months without manual intervention. Hope i can get warranty on this.
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Patriot Patriot
Inadequate offset and Bluetooth App lacks much-needed functionality!
PROS: 1) Easy to install and uses only about 1/2 gallon per 12 hours on lowest setting; 2) The timer is easy to use and you do not have to reset it everyday (make sure you keep the thing fueled); 3) Aside from the fuel pump noise ALL of these types have, purrs like a kitten and VERY QUIET fan; 4) LOVE the two different modes of operation (e.g., set temperature or set operating level). CONS: 1) Temperature offset is only programmable from the hardwired controller and ONLY allows minus nine (-9) offset. For my needs need at least minus twenty-five (-25) offset and that is even with the controller remotely mounted; 2) The clock is HORRIBLY INACCURATE and advances 3-5 minutes per day. Would be superb if the Bluetooth app allowed programming features found on the hardwired controller; 3) Altitude displayed on APP is in meters only and temperature in Celcius only; 4) Need to be able to program timer (et al) from Bluetooth app (AirHeaterBLE); 5) The key-fob remote is terribly designed. If you accidentally touch "Off" the unit shuts down and you have to wait about 5 minutes to be able to restart. On the surface this does not sound like a problem until you find yourself fumbling around in the dark (nighttime) to try to increase/decrease the temperature and accidentally shut it down; 6) Need to be able to program clock from Bluetooth all (AirHeaterBLE). NOTES: 1) Overall a great item and could be FANTASTIC with a few updates to the Bluetooth app (AirHeaterBLE); 2) MOST significantly, needs to have the ability to set TEMPERATURE OFFSET up to -25 (minus twenty-five) degrees as the controller shows FAR hotter than actual temperature and that is even after mounting it far away from the heater; 3) The Bluetooth app needs to have an ADVANCED SETTINGS page where all the features can be changed/monitored appropriately. Doing this would be easier than an (impossible) firmware upgrade to the hardwired controller (i.e., those already out in the field). Would purchase again without hesitation, but sure hope they update the Bluetooth app and fix the clock innacuracy (maybe sync to phone time???).
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Kundeservice svar: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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