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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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Katherine Katherine
Warning ⚠️ ‼️ ⛔️ Third one was the charm
It took 3 diesel heaters before this last one finally worked. What would have cost $250 ish to install via a diesel mechanic ended up costing me over $1200.00 total. Vevor wanted me to make sure my oil and oil filter was clean. It took a lot of going around in circles with customer service to fully reimburse me each time for a product that would not start/light at all, even though fuel was getting to it. The only other product like it is 3-5k which is significantly more and rumor has it they have problems too. Maybe not out of the box though? So I’m happy to announce the third one works and so far so good. It’s only been 2 weeks. It’s great to finally have heat on a cold winters night in the Utah desert. Fingers crossed. Good luck to you all.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Kevin Cotterchio Kevin Cotterchio
Owner
I really like the heat output and the compact design. I must say the description of managing the controls is less than clear. I still am not sure how to change the settings and could not find anything on line to go over step by step how to change the controls. Also, the fuel pump clunking is surprisingly loud. I am surprised the designers could not silence this better? As well, I think there needs to be more caution on the heat the exhaust pipe generates, it cannot be close to combustible materials, as it gets extremely hot.
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Kundeservice svar: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Eric Jones Eric Jones
Engineer
Thermostat not dependable but using constant on works fine. Using bluetooth to turn on works but unit will shut down before the night is over. Not good if you are using to prevent water from freezing or heating anything critical. I us this one for heating mu battery room. If i manually turn it on low it stays on. If I set the temperature or turn it on with bluetooth it will work for a while then turn off.
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Zachary Laham Zachary Laham
Heater came without an inverter.
I realize this is my fault for not looking closer but I would think they would in a more prominent way that this only has two wires hanging out the back. I had to grab a computer psu and solder it into the harness to power it. That or pay a couple hundred for a large enough inverter.
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Kundeservice svar: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
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J J
It creates heat....but not as much as my 5K
I bought an 8K to more effectively heat my space than the 5K would, but since it does not, I have put the 5K back and the 8K is emergency backup if needed.
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Kundeservice svar: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Dale Beaver Dale Beaver
8kw heater
Had for a just over a year but quit working today fan starts but shut off after a few seconds love the heat when it worked
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Kundeservice svar: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Frank Frank
Overall good product
Overall good product which suits our purpose. The remote control does not work fully, otherwise happy with the product
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Kundeservice svar: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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waycool66 waycool66
Cool Guy
I'm pretty pissed right now because nieces two ports and I wanted to just get the directions but it doesn't come with it what it comes with is link to a website that in order to see the videos you need to have a Google account then download it to the Google Drive to FRICKEN view it. Now I'm going to wanna know how to hook up the Bluetooth and everything else so I'm looking on this website and hopefully I will find it.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Devin Devin
Great bang for the buck so far
I have only had it installed a couple weeks so i cant speak on the longevity of the unit, but i will say it cranks out heat. I have a 40' destination trailer. I mounted this unit in a tongue box and piped it in the wall. With both my furnace and this running it heats up from 55⁰ to 65⁰ in less than a half hr. The fuel consumption is relatively low unless i keep it running all night in which case it uses about a gallon of diesel. The remote is handy. The bluetooth app is absolute garbage tho. I got it to work once and not again. I also am not sure where the thermostat is located but the auto feature doesnt seem to work either.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Sergii Sergii
Error -06
Haven't really use it yet, just installed it in the beginning of summer for my trip to Arctic ocean and found out it doesn't work properly, it starts, warm up 2-4 min and Error -06 showed up and it doesn't start again until fully cool down on the next day and Error -06 again, very disappointed, don't know what to do, should be under warranty.
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Kundeservice svar: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://www.vevor.ca/pages/contact-us
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