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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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Jeff Jeff
Farmer
Farmer 2
Would not start right out of the box. Kept saying voltage was too high when it wasn't. Then I finally got it running and then it would shut off and say something else that wasn't true. Save your money
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mike Mike
Mr
Mr 2
Mycket oxid och rost på detaljer inne i brännaren, detta gör att den inte går riktigt, har haft startproblem sedan dag 1
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Kundeservice svar: Hej! Vi uppskattar verkligen att du delar med dig av din shoppingupplevelse. Det betyder mycket för att vi kan förbättra oss. Vi kommer att vidarebefordra din feedback till relevant team för att göra nödvändiga optimeringar. Tack igen för din värdefulla input! Vi beklagar verkligen att du fick problem med vår produkt. Vi vill att du ska få ordning på det här snabbt! Kom också ihåg att du kan kontakta vår livechatt eller vår kundsupport via e-post för att få hjälp!
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Steven Birge Steven Birge
vevor diesel heater
vevor diesel heater  2 vevor diesel heater  2 vevor diesel heater  2
it didnt work when i got it all it did was blow fuses and the wires got hot and i asked vevor for a replacement or refund and they told me i need to take it apart and look at it well im no electrician and i bet most of the people that buy these are not either but i did everything looked good so now they want to send me replacement parts instead of a heater that works or a refund so i guess if you buy something from vevor they expect you to make their product work i have had this heater for almost a month now and still have not been able do to faulty equipment and takes weeks to receive parts
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience you experienced with the product. Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Jason Golightly Jason Golightly
diesel heater
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ben Ben
Écran afficheur d'heure fonctionne partiellement
Écran afficheur d'heure fonctionne partiellement  2
J'ai l'écran qui ne s'affiche pas correctement, le 15 est que partiellement Visible
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Kundeservice svar: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Manos Manos
They sent me wrong device and they don't want to change it?
They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2
Be careful! I ordered 5KW and they sent me 8KW. I asked them to replace it and they told me that “it says 8KW, but it’s actually 5KW”! I turned it on and it's very hot. More than the one I have at 5KW. They won’t change it! I feel like they made a fool of me. I am very disappointed with the company.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bob Bob
Customer
Customer 1
I bought this in the spring and I tried to use this for the first time at the onset of very cold weather here in the northeast during mid January. Unfortunately I received a faulty unit. The fuel line is kinked and will not deliver fuel when the cover is installed. I primed the unit as I was supposed to and started the heater with no problem while the cover was off. I could see the fuel being delivered and could feel warm air coming from the heater so I carefully put the cover on and with in a few minutes the heater gave me a no fuel error and the unit shut down. I took the cover off and restarted the unit and it ran until I reinstalled the cover. It then shut down again. It runs without the cover on so I know the fuel line is getting kinked or pinched when the cover is on. I did not really want to have to attempt a repair on a new unit especially when it comes to the fuel delivery system. I am not sure what fuel line to buy as there are many options online with way to many opinions🤣
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Edwin Edwin
Defective and waiting on my refund or replacement
Defective and waiting on my refund or replacement 1
Giving this a 1 star or zero star, received this unit set it up but dead, it wont start, did the manual pump to prime the unit nothing and then Fuel started coming out on the air filter tube. Now garage smells diesel fumes. Contacted Vevor but no respond yet as of now and its been 3 days. I have a few Vevor stuff that i bought and this one was the first bad one. Hopefully I get a replacement if not get my money back. Video Below https://youtube.com/shorts/_Drd-foNr-o?si=idogTwEWQNXRF2HS
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Thomas Thomas
Beat up
Beat up 1
Item arrived with the front handle pushed into the metal casing.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Shawn Shawn
8 kw heater
8 kw heater  1 8 kw heater  1
Heater came with a pinched fuel line used parts and the clamp on bottom fuel line was not even tight on line! When I contacted support they told me I had to wait one to two business days which it was on a Saturday plus we have a cold snap here 50 during day freezing at night so no heat in my shop after returning propane heater to use this but now I can’t!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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