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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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A de Wit A de Wit
Tank is lek.
Kachel is netjes geleverd. Nadat ik hem gevuld had met diesel begon hij te lekken. Blijkbaar een lekke tank. Na contact met vevor, hadden ze een nieuwe tank opgestuurd. Deze is nooit aangekomen. Nu zit ik met een defecte kachel. Communicatie met de helpdesk loopt niet lekker, ze reageren niet op mijn mail.
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Kundeservice svar: Hallo, het spijt ons te horen dat ons product problemen heeft veroorzaakt. We begrijpen volkomen hoe frustrerend een storing tijdens het gebruik kan zijn. We willen dit zo snel mogelijk voor u oplossen!
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Becker Becker
Es geht
2 bestellt, eine Funktion wunderbar und die zweite nach mehreren Wochen erstmals in betrieb genommen. Erst undicht weil Schlauchanschluss an der Pumpe nicht richtig war und dann wird sie nicht richtig warm und ständig Fehler c02... Dabei nix anderes gemacht wie bei der ersten.
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Kundeservice svar: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Dirk Gregory Dirk Gregory
POJ
Really a piece of junk. Ill end up buying another bc I already have exhaust ran and they are cheap. But they are cheap bc they are cheap. Maybe ill have better luck next time
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Shawn Holcomb Shawn Holcomb
Vevor diesel heater
The heater was supposed to come with the 120volt adapter and didnt. Thinking of returning it.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Artur Artur
Mr
Not recommended after 3 days run stop working .don't start any more E10 problem so lost money
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Cody Stluka Cody Stluka
Heater quit
After less than 10hrs of run time the heater ran out of fuel (understandable) but then wont restart!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vill Vill
Worker
It worked for a few weeks at first, but then unusual glitches started and fixing them took a lot of time and effort. Relatively poor quality compared to how well the heater in my car works, which is of course a different brand. I recently got technical support and unfortunately it didn't help and now I'm in a situation where, not having bought an additional warranty, I have to buy a new device because this piece of crap won't start. I seriously doubt I'll buy from the same place. After such an experience, I can't recommend this junk to anyone. I'm not rich enough to buy cheap things multiple times!!!
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Jonathan Pritchard Jonathan Pritchard
Garbage
Couldn’t get unit to even power up. Connected to battery just like instructions said and couldn’t even get the monitor to come on. Waste of time and money.
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Kundeservice svar: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created already a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jesse olson jesse olson
Hasn't worked since about it
I got this on Thursday put diesel fuel in it it's been throwing an e-cord ever since never even got to use it e10
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angie Angie
DO NOT BUY – They do not honor warranties (Even the ones you pay extra for!)
I am a repeat customer who has bought several products from Vevor in the past, but this is the last time they will ever get a cent of my money. I bought their diesel heater and it was a total lemon right out of the box. The worst part isn't even the broken heater—it’s the fact that they flat-out refuse to stand behind their product. I didn't just rely on the standard warranty; I actually paid extra for a THREE-YEAR extended warranty. Even with that extra protection, they are giving me the runaround and haven't resolved a single thing. To the people saying "it’s only $100, just suck it up"—that is exactly what Vevor wants you to do. $100 is still hard-earned money, and a company shouldn't be allowed to ship trash and ignore their own legal "warranty" promises. I had plans to buy more equipment from them for my shop, but those plans are dead. Current status: My issue is STILL UNRESOLVED. They have my money, they have the extra money I paid for the protection plan, and all I have is a cold garage and a heater that doesn't work. Pros: None. Cons: Defective product, zero customer service, fake warranty, and they don't value loyal customers
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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