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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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Basert på 7303 anmeldelser
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Oversett alle anmeldelser til Norsk (Berkmel)
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Werner Werner
Kunde
Drei-Tasten-Steuerung funktioniert nicht, bei Nachfrage um Besserung/Ersatzteil bisher (nach 2 Wochen) keine erfolgreiche Reaktion.
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
Oversett anmeldelse til Norsk (Berkmel)
Oversatt fra Tysk
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Marc Marc
Failure to launch
I bought this unit new, got it, assembled it, it the burner won't kick in so all I get is white smoke.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
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Karl-Erik Andersen Karl-Erik Andersen
Mr
Denne ble aldri levert
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Kundeservice svar: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
Hans Koch Hans Koch
Koch
Jeg har ikke modtaget denne ordre derfor prøver jeg igen - kan i se hvad der gik galt pengene er trukket men ingen vare modtaget Ordrenummer: 25110300987313179108
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Kundeservice svar: Vi har bemærket, at det problem, du rapporterede, er blevet løst via e-mail. Vi er glade for, at dit problem blev behandlet hurtigt. Hvis du har yderligere spørgsmål, er du velkommen til at kontakte os igen. Vi beklager også oprigtigt den utilfredsstillende logistikoplevelse, du oplevede. Vi har bemærket dette problem og vil give det tilbage til vores logistikpartner for at optimere leveringsprocessen. Tak for din feedback, det hjælper os med at forbedre vores tjenester.
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Oversatt fra Dansk
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Les Les
Mr
This is not necessarily a bad review of the heater itself, but the absolute worst customer service experience I have ever dealt with in my life. I ordered this heated in Feb and received it around the end of the month. I got it set up and upon the first start up the heater display showed and error code E4, fuel pump issue. As a friend of mine had the same heater, we switched fuel pumps and mine worked fine from there. From that day I have received over 35 emails (no calls cause apparently this company doesn’t believe in customer service) and still over 2 months later I have still not received my replacement fuel pump. The thing costs $20, you’d think the service would be better. Like I said, the heater itself seems to be working fine, but how do I know? I’ve been waiting over 2 months for a $20 fuel pump. Thank you Les
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Oversatt fra Engelsk
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Christoffer arvidsson Christoffer arvidsson
Mr
First one smoked a lot and didnt produce any heat. Got a new one and same problem. Then they gave me my money back and still have no heat in my garage.. dont buy this since its a lottery to get a working one.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Oversatt fra Engelsk
Se originalen
Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
Se originalen
JC JC
niet werkende kachel
moest het elektronische moederbord vervanhen met een uit een oude kachel omdat de kachel niet aanging
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Kundeservice svar: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
Oversett anmeldelse til Norsk (Berkmel)
Oversatt fra Nederlandsk
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Savoca Savoca
Jamais reçu
Je ne l'es jamais reçu. On ma remboursé avec des crédits (quelque chose comme ça) avec tant de temps pour les utiliser sur l'application . Donc bien évidemment que le moment où j'ai réalisé ça ba c'était trop tard.
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Oversatt fra Fransk
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ray ray
Ceo
Never received it
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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