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VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

Kundeanmeldelser for VEVOR Diesel Luftvarmer Alt-i-ett 12V 5-8KW Bluetooth App LCD for Bil/Bobil

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7296 anmeldelser
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Bulwinkl Bulwinkl
Mr.
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Lee Lee
Doesn’t work
This thing blew hot air for about 4 minutes and that’s it. You can hear it burning but it blows cold air. Smells bad too.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Alex Alex
Not impressed
Very disappointed have had it for a month and still don’t work it won’t prime I have tried everything they have said to do just want them to send me a new one and hope it works .
1 personer syntes dette var nyttig
Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Jean-Francois Fortier Jean-Francois Fortier
Mr
It came with no intake as it was advertised nor does it have a hole to pass the exhaust if placed on the ground as it's supposed to be used.
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Kundeservice svar: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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technician technician
engineering tech
Wired the brand new unit up and it will not turn on, the LCD is dead. After further diagnosing I found there is no 5V going from the main control board out to the LCD controller. Vevor is sending a part but I am not sure if they are sending the proper part. Time will tell.
2 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Josh Groeger Josh Groeger
Mr
Horrible!! Keeps giving me an E-01 and my battery is at 12.5! Junk! Do not buy!
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Zack stubbs Zack stubbs
This unit is JUNK
Don't buy this mine was inoperable after just 72 hours of operating it will never buy a Vevor product again
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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David David
huh
Never received the unit. Vevor's "shipping company" if that is what you want to call it, delivered it with photos to an address that wasnt mine. Vevor gave me the run around, told me I had to contact their shipping company, which I did. Nothing but more run arounds. I finally challanged the charges on my card.
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Tyler Glasgo Tyler Glasgo
Keeps failing
Bought this and used it about 6 times. It runs for about an hour then shuts off. I’ve had 3 different error codes come up. This thing is junk
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Kundeservice svar: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Darcy Darcy
CEO
Vevor is the worst company ever for customer service. No agent will talk to live. Talking with an AI Robot is No Way to provide customer service. My package went back and forth between 5 sorting stations for a week before it was delivered ……. all my information was correct. Again even to ask questions about a product or now to get any sort of after purchase of accessories etc is going to be a night mare Never again Vevor productts.. there are many other companies
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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