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VEVOR Båndsag med stativ Benkbåndsag 24,5 cm 370 W To-trinns justerbar

Kundeanmeldelser for VEVOR Båndsag med stativ Benkbåndsag 24,5 cm 370 W To-trinns justerbar

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reiterer.gerhard reiterer.gerhard
Enttäuscht
Schwer einzustellen. Sägeblatt ist minderwertig
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Kundeservice svar: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Sal Sal
artist
Good for the price and overall is okay. Customer service is very bad. No reply to questions and no contact phone number and computerized chat did not provide what is needed. Manual is useless and if you are not familare with band saw, it would be hard to assemble. Recommendation : do not to buy this item and I would not recommended to any one.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Philippe Hardouin Philippe Hardouin
Particulier
Pas de notice en Français. Difficile à régler. Manque de puissance du moteur.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jörg Lippmann Jörg Lippmann
Zu teuer für die gebotene 'Qualität'
Dann lieber Scheppach o.ä.
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Lee Ballard Lee Ballard
Bandsaw review
The saw is fine but your company doesn't carry replacement parts or blades for it.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Kevin Kevin
Mr
Works as it should but damaged when opening base was bent. Needed rubber mallet to straighten
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ed Ed
User Manual Terrible
I entered a ticket for tech support. Still waiting for reply. No way to call. Glad I finally figured it out but user manual leaves a lot to be desired. It says there’s a quick release on back to reset blade which mine did not have at all even though part number on unit was exact number on manual. I had to disassemble the entire bracket to move the wheel down. The blade came off immediately upon machine start up so my first user experience was spending a couple hours trying to figure out how to reinstall. None of what I had to do was covered in the manual. Pictures in the manual were of low quality and essentially useless. It was riddled with grammatical and spelling errors and even conflicting information. For example it says turn blade tension wheel counter clockwise to both loosen and tighten blade. Once I got it running, it seems ok but I probably wouldn’t buy again due to poor experience. It would be a major hassle to ship this thing back and since I can’t talk to anyone, I doubt I could get a return number.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Bob12 Bob12
Owner
Saw was crated well delivered late by a week. Assembly was terrible. Parts are not marked and no instructions were included in the box. All bolts and nuts no marked or identified. Took many texts to support to get a booklet for assembly. Support was fast and tried to help. The saw seems to be good quality overall. Companies need to relied the first impression is in the assembly. For professional woodworkers bad assembly means a bad tool. The low rating is because the assembly was so bad .
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Gregg Edwards Gregg Edwards
Capable little machine
Was just what I needed for some craft projects. Could benefit from better blade guides however. Worked well for small projects..
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Kundeservice svar: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
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Jose López Díaz Jose López Díaz
Sierra
Hice una compra de una Sierra ,no aparece en el pedido ,ni seguimiento, y da la sensación de que está entregada. Ya no se que hacer
1 personer syntes dette var nyttig
Kundeservice svar: Le enviaremos una actualización sobre su problema por correo electrónico; tenga la amabilidad de revisar su bandeja de entrada para obtener más correspondencia.
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