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VEVOR maskinvaresett for skyvedørsdører, 12FT låvedørsett, 330 LBS bærende maskinvaresett for dobbel låvedør, karbonstål låvedørskinne, stoppedør for 1,57-1,77" tykkelse og 6 FT bredt dørpanel

Kundeanmeldelser for VEVOR maskinvaresett for skyvedørsdører, 12FT låvedørsett, 330 LBS bærende maskinvaresett for dobbel låvedør, karbonstål låvedørskinne, stoppedør for 1,57-1,77" tykkelse og 6 FT bredt dørpanel

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Bobby Gean Bobby Gean
Mr.
I would have given it a 5 stare but the reason I didn't is the door is not bare wood it has a white veneer over it. The door is heavy and isn't cheap looking, very solid.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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D Davies D Davies
Don’t trust the instructuons
I’m stood here in the middle of installing this door rail, having drilled 7 holes at 16” centres in my dining room wall, exactly as the instructions state, only to discover that the pre-drilled rail is actually drilled at 17 1/2” centres! Needless to say, this is infuriating! All of these holes now need to be filled and painted, before I go through the whole process again but at 17 1/2” centres. I’ve bought many Vevor products over the past few years, and I’m always satisfied with the build quality and value, but this is very frustrating. Discrepancies like this make the instructions almost worthless., since they clearly can’t be trusted without first having to verify each step. This is the kind of error I’d expect from an Ali-Express item, not Vevor. It seems I gave them more credit than they deserve.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Amie Amie
Sliding Door Hardware
The quality is good, and in theory it should work well. Did not work for the application I needed. Due to the stud spacing on our walls none of the holes lined up with the studs. We have one from a different company and you are able to move the brackets to match your stud placement which makes it much stronger. This one has pulled out from the drywall already after 2 months. I do not recommend it.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Antonio paolini Antonio paolini
Kit porte scorrevoli
Kit porte scorrevoli 2
Acquistato numero.2 kit x porte scorrevoli ne e' arrivato solo uno
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Kundeservice svar: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Tim Tim
Povey
Rails and wheels are good quality but I received no hardware with the unit
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joost Joost
Items not arrived
Did not receive all items including this from the first order. Please see messages and refund or accept my other offer. I ordered all items again and then they were delivered but no refund and your system doesn't see tje messages amore. Please contact. Joost
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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chatelier chatelier
Pas reçu le colis
Je n’ai jamais reçu le colis , j’ai eu transporteur au téléphones et l’emplis de nouvelles , j’ai voulu modifier impossible Je suis très déçu
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Wesley Wesley
Junk!!!
I thought I was getting the doors with this junk, you need to advertise better, very disapointed in this product!!!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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DELPY GILLES DELPY GILLES
Monsieur
Bonjour je n'ai jamais reçu ma dernière commande
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Kundeservice svar: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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recent buyer recent buyer
Do not buy this
This kit comes with rails that are pre-drilled for the mounts, but they are only on 15" center. Standard wall stud framing is 16", so there is no way to securely mount the rails to the wall. Drywall anchors won't hold up a barn door. And if you do buy this and then find out how badly its designed, you have to fight like heck with Vevor to get a refund. Save yourself the hassle on this utterly useless product.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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