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VEVOR strandvogn, sandvogn, 74,84 kg lastekapasitet, sammenleggbar sandvogn i aluminium, 685 til 1135 mm justerbar høyde, robust vogn for stranden

Kundeanmeldelser for VEVOR strandvogn, sandvogn, 74,84 kg lastekapasitet, sammenleggbar sandvogn i aluminium, 685 til 1135 mm justerbar høyde, robust vogn for stranden

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109 anmeldelser
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Tyler Fleming Tyler Fleming
Huh
Wagon works very well on loose sugar type sand. Inflated the wheels to spec with ring around them, but from sitting in hot sun and sand they warped. It was a struggle to get everything back off beach bc it kept trying to turn over.
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Rick Simmons Rick Simmons
Owner
A part broke putting it together. It took several days for you to respond. I do appreciate the $65.00 adjustment. On the 4th of July it appears the cart sitting on the beach one of the tires expanded we were never able to get it fixed. It was difficult with the wobble to use on the street. I need a new tire.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ciccio356 Ciccio356
Chi l'ha visto?
Pessimo!!! Prodotto mai arrivato nonostante i miei ripetuti solleciti. Fortunatamente rimborsato.
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Kundeservice svar: Abbiamo riscontrato che la questione da Lei segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Non esiti a contattarci nuovamente qualora avesse ulteriori domande. Desideriamo inoltre porgerLe le nostre sincere scuse per l'esperienza logistica insoddisfacente che ha riscontrato; abbiamo preso nota dell'accaduto e ne informeremo il nostro partner logistico al fine di ottimizzare il processo di consegna. La ringraziamo per il Suo feedback, che ci aiuta a migliorare i nostri servizi.
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Justin Justin
Beach cart order
Received my order damaged, have spent a week trying to get it replaced with absolutely no headway. The only substantial response I have gotten outside of being told someone would contact me in 48 hours(which never happens) would be someone requesting to see the box so that this damage does not happen again. No mention of fixing the damaged product, literally a request to get pictures of the box. Then told in 48 hours someone would contact me to help with my case. At this point I am about to return it and it and carry my stuff to the beach by hand.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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buck1988 buck1988
Do not do business with them!
Terrible service, delivery was incomplete, 2 essential bolts with knobs are missing. They don't send these afterwards either. Do not do business with them!
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Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Tyler Holbrook Tyler Holbrook
Worked well enough
Super happy with how the cart made easy work of the gulfs soft sand, other people had the cart and loved it as well. However ours ended up with bent handles after the week was over, it wasn’t overloaded as we only had a 16 qt cooler, 2 adult beach chairs, and 3 children’s chairs, with some mesh sacks of sand toys. Others had full size yeti coolers and such with chairs on theirs and it was fine. It still works good just bent.
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Kundeservice svar: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Lori Bittner Lori Bittner
Shipping.
Product was ordered with an expected delivery date of June 19th item wasn't recieved until June 24th. Which means product wasn't delivered in time for our long weekend trip. And we didn't get the use it yet. As for the product we heard great reviews but we're unable to give a review for the product unfortunately only the very slow shipping not as stated when buying it went through two different carriers and just over all disappointed in the shipping time.
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Kundeservice svar: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Rick Rick
MR
Thought it would work to transport 5 Gal of gas to the dock. Doesn't work the way it is. May I can midify.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Carrello per spiaggia Carrello per spiaggia
Difettato
Ruota destra pneumatico deformato che urta nel telaio
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Kundeservice svar: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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