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VEVOR elektrisk bryggesystem, 8 gallon/30 l, alt-i-ett hjemmebrygger med automatisk/manuell moduspanel, meskekoker med 100–2500 W effekt, 25–100 ℃ temperatur, 1–180 min timer, sirkulasjonspumpe, oppskriftsminne, 2

Kundeanmeldelser for VEVOR elektrisk bryggesystem, 8 gallon/30 l, alt-i-ett hjemmebrygger med automatisk/manuell moduspanel, meskekoker med 100–2500 W effekt, 25–100 ℃ temperatur, 1–180 min timer, sirkulasjonspumpe, oppskriftsminne, 2

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Hugo Vera Hugo Vera
Dejó de funcionar en el segundo uso
No enciende. Un làstima. El sistema funciona como se espera y mantiene bien la temperatura. Los accesorios que incluye son bastante útiles
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Kundeservice svar: Estimados clientes apreciados, agradecemos su paciencia y colaboración. Sus preocupaciones están en proceso de resolución, y nos esforzamos por ofrecerle una respuesta que cumpla con sus expectativas. Le pedimos que revise regularmente su ticket y correo electrónico para los avances. Para cualquier asistencia complementaria, estamos a su disposición.
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Mike cherrier Mike cherrier
Mr
I have a ticket in with customer service about a couple of issues.. 1 is you can’t see the gallon amount when the basket is up to sparge the grains.. the other issue is the water level goes up above the center of the rack post when adding the grains which then go below the false bottom.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steven verc Steven verc
Low Quality kettle, even lower support
I bought the kettle and was able to use it three times. During the fourth brewing there was a technical malfunctioning causing the thermostate to burn, rendering the kettle unusable. Even though I know things van malfunction, I expect a certain level of service. I let Vevor know that this problem occurred, the told me they would look into the problem, and that was it. No further reaction, no solution to my problem, ... I really regret this and hoped for a solution, but there's only silence, deafening silence. Be advised that the kettle is not of the highest quality - to je used 3 times - but keep in mind that service after sales is really non-existent.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Apostolos Apostolos
Anagnostopoulos
You sent me a completely defective product that produces rust instead of beer. When I requested a replacement, you responded twice with a minimal compensation offer. After I refused the compensation and clearly requested either a full refund or a proper replacement, you closed the ticket as if the issue had been resolved. This behavior is unacceptable.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Алекс Алекс
Рукожопые доставщики
Товар не был доставлен, по адресу. Так как посылка повреждена рукожопой службой DPD Литва. Надеюсь, что продавец, заново вышлит, товар.
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Kundeservice svar: Мы получили ваш запрос по данной проблеме. Наша служба поддержки клиентов свяжется с вами в течение 24 часов и продолжит оказывать помощь до тех пор, пока все ваши потребности не будут решены. Пожалуйста, следите за ответами на ваш запрос и уведомлениями по электронной почте.
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Vitali Vitali
Don’t buy this sh*t
Выключается каждую минуту, вероятно сломан термостат. Кусок дерьма. Не рекомендую никому, лучше выберите любую другую фирму, чем это китайское дерьмо.
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Kundeservice svar: Здравствуйте! Нам очень жаль, что наш продукт доставил вам неприятности. Мы прекрасно понимаем, как неприятно бывает, когда он выходит из строя во время использования. Мы хотим как можно скорее решить эту проблему!
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Vevor Nevor! Vevor Nevor!
Gong Show!
Item was apparently lost in shipping though I have my doubts and suspect a supply chain failure. Weeks later, still waiting for my refund. Hugely unsatisfactory and zero compensation for all the hassle...
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Aaron Aaron
Brew system long term review
This worked good for 1 year and a half. It has started to leak from the bottom and is no longer usable. If you need it for short term this is for you. The grain basket did not have enough drainage for the grains. It was convenient for brewing but quality is not that good.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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