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VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 2KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

Kundeanmeldelser for VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 2KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

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7296 anmeldelser
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PB PB
Mr
I use and like Vevor but this heater has problems. First thing it works well and heats well but it stinks. I have another Vevor heater in my caravan and it's terrific no smells at all. I have run it for an hour but the smell just gets stronger. Customer service were very good and told me to pull it apart and see if there's any leaks etc, I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber. I thoroughly cleaned it and put it back together but it still is offensive and wont go away. I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons. Vevor generally is very good but I got a Dud this time.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Surender Surender
Buyer
Not worth it, stopped working after few uses. Had been in storage from long time if they return it. Will be happy to return it
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Brad Brad
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
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Kundeservice svar: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Jason St.Peter Jason St.Peter
Mr
Horrible quality used once and quit working
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Francois Pelletier Francois Pelletier
M
Received it in february 2024, try it once at spring, work well.... I taugh. Untill a reopen the container where I store it. The bottom of my container was filled of diesel and after removing the cover I saw that the tank was cracked where the fuel hose is connected. 150$ for a thing that you never get a chance to try in real condition is a bad buying.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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Michael t Capitan Michael t Capitan
Contractor
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Craig Beal Craig Beal
Owner
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Cory Cory
Vevor diseal heater
After have a near miss possible tragic fire happen I am hoping to have this unit replaced with a safer model. The fuel line is literally an inch away from the blazing hot exhaust pipe. I even attempted to help with the heat coming off it and wrapped it with heat resistant manifold tape. The plastic fuel tube still melted a tiny hole cause diseal fuel to drip. Lucky i was close by and caught it soon as the smoke and smell started. Can I exchange this unit for a safe unit. How this even passed into public production is beyond me.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Carl Carl
Poor customer service
They do not support warranty claims and mess around with messaging. If you get a faulty product good luck getting support. They have good inexpensive gear when it runs fine. Horrible customer service and support
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
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Kundeservice svar: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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