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VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 5-8KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

Kundeanmeldelser for VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 5-8KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

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226 anmeldelser
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Ridge Ridge
Brand new awating parts for 2 months
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
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Kundeservice svar: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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Damian Damian
2kw Diesel Heater
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Earl W. Robertts Jr. Earl W. Robertts Jr.
Boss Man
The directions are the worst! I would have bought another product if I knew this. Unacceptable, very bad.
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Kundeservice svar: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
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mitch` mitch`
none
good price and does what is says. NEEDS BETTER INSTRUCTIONS. they just tell you you can change things in the settings. that's it, no instruction on how or what you are doing. I think I accidently set a timer. every night I go up to my shed the heater is running but the fuel is almost as full as I left it the night before indicating it hasn't been running long. very frustrating. now I just unplug it when not in use
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Tester Tester
Exhaust and Handle Design
Please weld an elbow for outside installation of the exhaust so that users don't have to remove the cover to reinstall the exhaust every time it comes loose during transportation (if this is truly a portable camping heater). The handle also needs work as it is not rounded underneath and thoroughly digs into the hands... ouch!
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Kundeservice svar: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Slider Slider
Nice unit BUT
This is the second one we purchased. The first is heating a green house, does a great job. The second one we installed in a cabin. Installation is simple, it works well BUT it's incredibly loud. The noise the fuel pump makes will drive you nuts. These are great for shops and structures you aren't going to be sleeping in.
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Troy Troy
Usn ret
The unit worked great for about two months and now won't even turn on. Would be great if the motherboard wasn't right on top of the burnchamber
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Thomas Thomas
Customer
Purchased new from Vevor on 9/22/24. Last night 2/13/25 the diesel heater stopped working. I noticed when i woke up i didnt' hear the heater going. Verified gas is good, and tried restarting to see error on the bluetooth app saying "10-Startup failure". I haven't opened it up to see what the issue is yet. But i was hoping this would last longer than 5 months without manual intervention. Hope i can get warranty on this.
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Gazza Gazza
Caravanner
Got it working. But had to rely on specialist installation in caravan by my son in law, who knows about caravans and is an Electrician. Doesn't seem to respond to the temperature setting. So we will turn it off when sufficient heat has been delivered.
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Kundeservice svar: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Patriot Patriot
Inadequate offset and Bluetooth App lacks much-needed functionality!
PROS: 1) Easy to install and uses only about 1/2 gallon per 12 hours on lowest setting; 2) The timer is easy to use and you do not have to reset it everyday (make sure you keep the thing fueled); 3) Aside from the fuel pump noise ALL of these types have, purrs like a kitten and VERY QUIET fan; 4) LOVE the two different modes of operation (e.g., set temperature or set operating level). CONS: 1) Temperature offset is only programmable from the hardwired controller and ONLY allows minus nine (-9) offset. For my needs need at least minus twenty-five (-25) offset and that is even with the controller remotely mounted; 2) The clock is HORRIBLY INACCURATE and advances 3-5 minutes per day. Would be superb if the Bluetooth app allowed programming features found on the hardwired controller; 3) Altitude displayed on APP is in meters only and temperature in Celcius only; 4) Need to be able to program timer (et al) from Bluetooth app (AirHeaterBLE); 5) The key-fob remote is terribly designed. If you accidentally touch "Off" the unit shuts down and you have to wait about 5 minutes to be able to restart. On the surface this does not sound like a problem until you find yourself fumbling around in the dark (nighttime) to try to increase/decrease the temperature and accidentally shut it down; 6) Need to be able to program clock from Bluetooth all (AirHeaterBLE). NOTES: 1) Overall a great item and could be FANTASTIC with a few updates to the Bluetooth app (AirHeaterBLE); 2) MOST significantly, needs to have the ability to set TEMPERATURE OFFSET up to -25 (minus twenty-five) degrees as the controller shows FAR hotter than actual temperature and that is even after mounting it far away from the heater; 3) The Bluetooth app needs to have an ADVANCED SETTINGS page where all the features can be changed/monitored appropriately. Doing this would be easier than an (impossible) firmware upgrade to the hardwired controller (i.e., those already out in the field). Would purchase again without hesitation, but sure hope they update the Bluetooth app and fix the clock innacuracy (maybe sync to phone time???).
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Kundeservice svar: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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