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VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 5-8KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

Kundeanmeldelser for VEVOR Bluetooth-appkontroll dieselluftvarmer, 12V 5-8KW dieselvarmer med automatisk høydejustering, fjernkontroll og LCD, dieselparkeringsvarmer for bobil, tilhenger, campingvogn, båt

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6332 anmeldelser
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Benjamin De pablo Benjamin De pablo
Failed components
Got it working after installation but fuel pump got stuck and is not pumping oil, I removed it cleaned it and ran the prime program but after a day it got stuck again. LCD screen buttons are not working, only works with remote control. Had the same heater for a year in my old camper before with zero issues, but not this time. Not good quality parts.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Joe Borowski Joe Borowski
Mr
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
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Tomas Tomas
Mr
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
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Kundeservice svar: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
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Ziad Ziad
Mr
My diesel heater smells like diesel and sometimes the diesel here doesn't work it comes up an error it says supply voltage overrun I've checked voltage of check everything sometimes it doesn't want to work
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Kundeservice svar: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Andre Andre
Mr.
The heater itself works fine but the user interface is not that great. It would have been great to have the option to set scheduled run times. The diesel pump is also very loud. For a little bit more I would have been able to buy a better model with better features. The manual is also useless
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Martin Beeson Martin Beeson
Post
Posted took way longer than they said it would be..very disappointed
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
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Kundeservice svar: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Ronald Banks Ronald Banks
Self
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Russell Cruson Russell Cruson
Won't run
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
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Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Ray Ray
Leaks exhaust into room, support wouldn't help
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
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