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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Horrendous customer service.
Those of you out there that needs something to be intact, working, or delivered with all necessary parts and accessories, may want to think about patronizing another online retailer. I ordered this refrigerator on 3/12/26. It arrived on 3/17/26. Fair enough, right? Sure, it would be, if all of the necessary accessories to use the refrigerator were in the box. But, they were not. Two days later and I am emailing with some, ostensibly anyway, human being on the other side of the planet. That human being wants a lot of pictures, explanations that are irrelevant and is very, very sorry for all of my inconvenience. But, my "ticket" has been advanced as a priority, blah, blah, blah.
You know what I don't have though? What I don't have is a product that operates because there is no way to plug it into either 120v AC house current or 12v DC automobile power. I also don't have any idea if, when, how, or whether, this issue will be rectified. But, I do have a bunch of disingenuous correspondence from a caring VEVOR.
"Dear Customer,
Thank you for your message. We sincerely apologize for the inconvenience caused by this issue.
To assist you better, could you kindly provide the following information for our confirmation?
1. Photos of the items and accessories you have received.
2. Photos highlighting the missing parts, with reference to the listing pictures or the manual.
3. Photos of the outer packaging box (if damaged), including all labels on the box.
You can send the photos or videos to us in one of the following ways:
1. Attach them directly to this email and reply to us.
2. If the files are too large, please upload them via [SwissTransfer](https://www.swisstransfer.com/en-us) and share the link with us.
Please rest assured that we will work diligently to resolve this issue once we have the necessary details.
Thank you for your cooperation. We look forward to your reply.
Dear Customer,
Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue.
We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates.
Thank you for your understanding and patience.
Sincerely,
VEVOR"
Bottom line is the following. If you want to take a chance that you will receive that which you have paid for, by all means, buy from VEVOR. On the other hand, if you are concerned about making something that goes sideways, right again, take your business elsewhere. I have and I will.
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Acheteur
Nous avons reçu le réfrigérateur le 21 Février et celui-ci ne fonctionnait pas. Aucun remboursement semble possible. Toujours en attente de recevoir un nouveau réfrigérateur.
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Livraison
Bonjour,
nous avons reçu le cric mais pas la glacière, pouvez vous m'indiquer la date de livraison prévue ?
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servizio clienti negativo
il frigo non si accende, ho provato a contattare l’assistenza e dopo 3 giorni di attesa mi manda un video dove devo smontare tutto per verificare che funzioni
ho chiesto la sostituzione del frigorifero o il rimborso totale del prodotto.
sono in attesa di una risposta.
per ora il commento è assolutamente negativo…
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Nul, ne refroidit pas
Fonctionne très bien a vide mais une fois rempli elle remonte en température, le compresseur tourne sans arrêt et la température ne descends pas.
AUCUNE UTILITÉ.
Le service client ne veut rien savoir.
N'achetez pas !
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glacier
J’aurais bien voulu mais pour le moment elle fonctionne pas
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Eric
Ne marche plus au bout de 10 jours
Impossible de joindre le sav
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Mareando para no dar solución
El pasado 29 de mayo compré esta nevera. Cuando llegó no funcionaba. Desde entonces estoy en contacto con el servicio de atención al cliente. En principio se trataba de cambiar el panel de control de la nevera como me indicaron, e incluso me mandaron un vídeo para hacerlo yo mismo, pues era algo sencillo. El servicio de atención al cliente a parir de ahí ya no me ha ofrecido más solución que una compensación económica para que compre yo dicho panel, pero es imposible de encontrar. Es lamentable que no sean capaces de enviar una nevera nueva y retirar la que no funciona que, por cierto, ya no se puede comprar
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Ne tient pas dans le temps
Glacière achetée et servie qu'un sejour de 8 jour il y a 2 ans. Malgré un bon stockage. 2 ans apres elle ne fonctionne plus. Erreur E1 et E3...
Cela valle-t-il le coup de mettre ce prix la?
Sinon quand elle fonctionnait elle avait bien le côté froid + le côté congélateur.
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Mr
Very bad. Even for half Dometic price. No invoice was shipped with shipment till request.
Very noisy. Cover is resonating. Necessary to put something heavy on it.
Sometimes some parts start to resonate inside the fridge but it was placed on stone flat floor. The legs are not aligned properly - fridge is wobbling. Very soft noisy plastic.
Highly not recommended.
https://youtu.be/_NOYgkKxVCA?si=xUIFhIIaQcFCKgwb
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