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VEVOR Skråkrokverktøy, 46,5 tommer, kraftig stålstokkrulle, tømmerløfter, tømmerjekk, 32" diameter tømmerstokker, skogbrukshogstverktøy, dobbelfunksjonell tømmerhåndterer for rulling og fastklemming av tømmerstokker

Kundeanmeldelser for VEVOR Skråkrokverktøy, 46,5 tommer, kraftig stålstokkrulle, tømmerløfter, tømmerjekk, 32" diameter tømmerstokker, skogbrukshogstverktøy, dobbelfunksjonell tømmerhåndterer for rulling og fastklemming av tømmerstokker

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Jean-sebastien Laliberte Jean-sebastien Laliberte
Emondeur
Fabrication discutable, produit pas tres solide et tres leu durable.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Logger Logger
Handle isn’t straight and doesn’t stay tight
Overall not bad but the where the handle screws together isn’t straight and keeps coming loose. Really needs to be welded.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Andrew Andrew
VEVOR tree lift
Lift was pretty good I accidentally bent it within the first use unfortunately tree was definitely not 15 inches around but guess it weighed more then it looked.
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Kundeservice svar: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
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Sam Beechey Sam Beechey
Mr
While i was happy with the design, the materials were/are of very poor quality, the cross bar, bent out of position on its second lift. The feet lost 3 of its 4 end plugs within 20 minutes. I have had to replace the cross bar, strenghtening it by welding a top plate. The bottom feet will also have to be replaced with stronger box section steel and braced to avoid similar problems into the future..
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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G.Clark G.Clark
Owner
Very disappointed. Product description is misleading and product illustration shows an adjustable hook, Wrong, this is a fixed hook model. Customer service was terrible, explaining I got what I ordered, never admitting that the product description was misleading, inadequate or offering to return or refund. They won't be in business long at this rate. BEWARE
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Kundeservice svar: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Trevis Davis Trevis Davis
Log roller
Hook not the right angle to grab and roll 30” logs
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dennis Dennis
Mr
I have not used this tool often but today i was trying to roll a medium size cedar log and the hook on the tool bent. For the price i paid this never should have happened. The steel must be very poor quality.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sam Beechey Sam Beechey
Mr
This is the second one i have commented on, the design is excellent, the materials used for construction is/was poor and Vevor have not accepted this is the case, nor has Vevor offered any compensation. With this in mind, i would be doubtful if i purchased through Vevor into the future. I have sent a photo to you, although not acknowledged by Vevor.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gary Ploughman Gary Ploughman
Did not get it
Hi I did not receive my item please send it 2396 Maxey rd V9S5V6 I could use it that’s why I purchased it
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Simon Simon
Article jamais reçu mais remboursé
Bonjour Je n'ai jamais reçu l'article qui a disparue durant la livraison.. je me suis fait rembourser et j'ai acheté un article équivalent ailleurs. Pour améliorer cela, il faudrait travail avec un service de livraison plus fiable. Cordialement
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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