Kundeanmeldelser for VEVOR solmarkise til campingvogn 1,4x2 m solseil til bobil UV50+ UV-beskyttelsesmarkise 280 g polyesterstoff PU3000 mm vanntett inkl. PVC-pose ideell for camping, familiesammenkomster og turer

Jamais reçu mon produit Colis perdu par UPS Remboursé par VEVOR SAV ok sav ok sav ok sav ok sav ok

"ZERO STAR" This is by far the worst customer service experience I’ve ever had. I reported a missing item from my order, and instead of helping me, VEVOR immediately told me to contact the shipping carrier myself to request a refund. As the vendor, they should have handled this process, not made the customer chase down the carrier. After nearly two months of back-and-forth between the carrier and VEVOR, the carrier issued a refund to VEVOR on October 8, 2025. Since then, I’ve contacted VEVOR multiple times, and every time they give the same copy-and-paste response: “We’ve referred the matter to the relevant team and will contact you within 24–48 business hours.” It’s been over two weeks, and still no refund or clear answer. Even when I asked to speak with a manager, I was told that wasn’t possible. This company shows zero accountability and no urgency to resolve issues after they have your money. I would not recommend VEVOR to anyone. Buyers beware — if something goes wrong with your order, you’re on your own.