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VEVOR kjetting- og bindemiddelsett 3/8 tommer–1/2 tommer, skrallelastbindere 9215 pund arbeidsstyrke, skrallebindere og kjettinger, 3/8 tommer x 10 fot kjettinger med G70-kroker, for lastebil, surrefeste, transport, tauing

Kundeanmeldelser for VEVOR kjetting- og bindemiddelsett 3/8 tommer–1/2 tommer, skrallelastbindere 9215 pund arbeidsstyrke, skrallebindere og kjettinger, 3/8 tommer x 10 fot kjettinger med G70-kroker, for lastebil, surrefeste, transport, tauing

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Dane Doerflinger Dane Doerflinger
Owner
Owner  3
I received a package. It was half open missing two pieces reached out to VEVOR , they said it was the carriers problem. The reason I was missing two of my pieces which in my opinion if you’re selling a product and the purchaser does not receive all of the product does not matter whose fault it is you should make it right they agreed to refund me 30 or $35 and I have yet to receive that refund on my card. The product itself works well it’s just they leave a bad taste in your mouth when they’ do not fulfill their promise of making sure the customer receives the entire product so therefore I have found a new distributor to buy my products from. I really wish they would’ve done the right thing because I would’ve continued to buy from them very often.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Alan Flanagan Alan Flanagan
Missing items that they won't ship
Bought these about a month ago. Missing important pieces. What a surprise. Took over three weeks just to get someone to say I'm getting some money back. Still hasn't shown up. Turns out, it's not enough. Can't buy the missing pieces. So I have chains and binders with no handles. Should have known better. Another lesson learned. Never guy from here.
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Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Terrible.  Do not buy Terrible. Do not buy
Horrible!! Stay far away
Binders twist with the chain and need 2 people to operate these Metal poles that go in the binder are so loose they fall out
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Javier Javier
No las volvería a comprar
Nada prácticas.
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Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Fabian m Fabian m
Tractor use
They are good chains. The rachet not so great keeps binding up. Wish they had a extrat 2 feet on the length
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ron Willis Ron Willis
Just okay.
Don’t believe the arrive by date initially shown, especially if you live out west. This was shipped from ON to AB by train and arrived a week later than shown. Delivered by Puralator and they don’t work weekends either. Resulted in having to delay my trip. Chains were as advertised. The chain binders are NOT stamped with WLL so not sure how legal they would be for you professional drivers out there. If I were to do it again and I wasn’t in a hurry I would watch the sales at Princess Auto and shop local.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Donald Donald
buyer
were good other than broke a chain second time i used them just be sure to keep well lubricated
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Andrew
Mediocre product
The ratchets are nice but are hard to swap from tightening to loosening. Also the handles vibrated out the first time I hauled my tractor with them. I recommend either putting some thread lock or tack welding them. I reached out to Vevor for a set of replacement handles and they said they aren’t available only full sets (binder and handles)
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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John John
Not too bad for the price
Ordered this in early November when it was shipped. Its missing parts. One of the handles is still missing. Still waiting on them to send it to me. Other than that, it seems okay.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Equipment Operator Equipment Operator
Property
Property 1
Used the Ratchet Binder twice for chaining down equipment to transport and the handle broke while using only my hand to tighten. I use about twice a year and the item was over a year since I purchased. however this should have lasted a lifetime. Vevor only offered to sell me a replacement for 60% of the cost of the replacement. I will pay more from a reputable company in all my future purchases who offer quality products.
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