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VEVOR kommersiell pizzaovn med benkeplate Elektrisk pizzaovn for 14" pizza innendørs

Kundeanmeldelser for VEVOR kommersiell pizzaovn med benkeplate Elektrisk pizzaovn for 14" pizza innendørs

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170 anmeldelser
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Michael Michael
So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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ROBERT ROBERT
Mr
Pas convaincu par ce four.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Gianluca Gianluca
Delusione
Il forno è arrivato con ammaccature evidenti su alcuni angoli, il servizio clienti risponde varie volte ma alla fine non mi cambiano il prodotto e mi fanno uno sconto di 50 euro sul prezzo finale.delusione.
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Kundeservice svar: Salve! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e il servizio clienti, e prendiamo sul serio il tuo feedback. Grazie mille per averci contattato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il tuo problema sia stato risolto tempestivamente. Per ulteriori domande, non esitare a contattarci nuovamente.
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Sule Craig-Williams Sule Craig-Williams
Slow Start
I'm keeping an eye on it, out the box it took awhile to heat up. Don't know if it will keep pace once my bar opens up and I'm selling pizzas. At which point it will be too late to return so fingers cross it suprises me. IndianChieftsinIowa on YouTube to see how it's going to be used.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better." For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Luis Luis
Mr
Great oven , pizza parties every week, it would be nice if the temperature goes higher, but for the price can’t complain
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Giuseppe Giuseppe
Pizza oven 16 inc
I tested the oven as soon as it arrived, and it seems the internal temperature reading is 50 degrees Celsius higher than it should be. Be careful and measure the temperature before cooking, or you'll burn everything.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Boštjan Boštjan
A slight disappointment
The oven was delivered really quickly. The price-quality ratio of the oven is so-so. I expected more based on the reviews I saw on YouTube. I have to praise the ease of use and the separate temperature settings for the lower and upper heaters. What I really don't like is the extremely high temperature of the housing on top of the oven (it gets so hot that the temperature exceeds 100 °C - DANGEROUS). I don't know if this is the case with all these ovens or if there is something wrong with mine? I opened the side covers on the oven and what I expected was revealed - practically non-existent thermal insulation (extremely thin and too small in dimensions). I recommend additional thermal insulation as this will reduce heat loss and reduce the risk of burns or even fire!
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Cristina Cristina
Deludente
Ho comprato questo forno senza grosse pretese visto il prezzo interessante, ma la qualità é davvero imbarazzante. Il forno non è minimamente coibentato, raggiunge temperature alte che mi hanno causato ustioni alla mano, mentre dentro il fondo dopo 40 minuti non aveva raggiunto nemmeno i 220 gradi lasciando la pizza cotta sopra e cruda sotto.
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Kundeservice svar: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia causato problemi: capiamo perfettamente quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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Ken Ken
Timer doesn’t work
The timer doesn’t work. Haven’t been able to get a ahold of anyone for product support. It took a bit to figure out how to use the oven by reading online.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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DUBOIS DUBOIS
Mr
Bien emballé. Fonctionne très bien sauf le thermostat de la résistance du bas qui même au minimum ne coupe pas l'alimentation de cette résistance qui continue à chauffer légèrement. J'espère que le sav lira ce message et m'enverra un thermostat de remplacement
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés d'apprendre les difficultés rencontrées avec ce produit. Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance vous contactera par e-mail et vous tiendra au courant jusqu'à la résolution du problème. Veuillez consulter rapidement votre boîte de réception pour recevoir nos messages.
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