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VEVOR kommersiell benkeovn Elektrisk pizzaovn for 16" pizza innendørs

Kundeanmeldelser for VEVOR kommersiell benkeovn Elektrisk pizzaovn for 16" pizza innendørs

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Michael Michael
So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Boštjan Boštjan
A slight disappointment
The oven was delivered really quickly. The price-quality ratio of the oven is so-so. I expected more based on the reviews I saw on YouTube. I have to praise the ease of use and the separate temperature settings for the lower and upper heaters. What I really don't like is the extremely high temperature of the housing on top of the oven (it gets so hot that the temperature exceeds 100 °C - DANGEROUS). I don't know if this is the case with all these ovens or if there is something wrong with mine? I opened the side covers on the oven and what I expected was revealed - practically non-existent thermal insulation (extremely thin and too small in dimensions). I recommend additional thermal insulation as this will reduce heat loss and reduce the risk of burns or even fire!
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Fabrice JUJU Fabrice JUJU
Four Pizza
Vos différentes videos visibles sur Youtube font toutes état d'une grille de repos pour les pizzas. Votre grille a brillé par son absence dans votre envoi.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Dario Giordano Dario Giordano
Mancanza di professionalità
Ho acquistato un forno, scartando la pietra reffetaria, mi è scivolata a terra, pur essendo consapevole che mie scivolata, ho chiesto un altra pietra, ma questi signori mi ignorano, pochissima serietà. PUR VOLENDO PAGARE.
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Kundeservice svar: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Sule Craig-Williams Sule Craig-Williams
Slow Start
I'm keeping an eye on it, out the box it took awhile to heat up. Don't know if it will keep pace once my bar opens up and I'm selling pizzas. At which point it will be too late to return so fingers cross it suprises me. IndianChieftsinIowa on YouTube to see how it's going to be used.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better." For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Luis Luis
Mr
Great oven , pizza parties every week, it would be nice if the temperature goes higher, but for the price can’t complain
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Giuseppe Giuseppe
Pizza oven 16 inc
I tested the oven as soon as it arrived, and it seems the internal temperature reading is 50 degrees Celsius higher than it should be. Be careful and measure the temperature before cooking, or you'll burn everything.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ken Ken
Timer doesn’t work
The timer doesn’t work. Haven’t been able to get a ahold of anyone for product support. It took a bit to figure out how to use the oven by reading online.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ROBERT ROBERT
Mr
Pas convaincu par ce four.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Giuseppe Mainardi Giuseppe Mainardi
Forno
Peccato che ho dovuto riparare le lampadine dei termostati tutti i collegamenti erano staccati ho dovuto aprire il lato destro per il resto funziona alla grande.
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Kundeservice svar: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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