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VEVOR Kommersiell elektrisk kjøttkvern, 2,3 kg/min kapasitet, #8 industriell kjøttkvern med 2 kniver i rustfritt stål, 2 kverneplater, 600 W kraftig pølsemaskin, for kjøkken, restaurant

Kundeanmeldelser for VEVOR Kommersiell elektrisk kjøttkvern, 2,3 kg/min kapasitet, #8 industriell kjøttkvern med 2 kniver i rustfritt stål, 2 kverneplater, 600 W kraftig pølsemaskin, for kjøkken, restaurant

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242 anmeldelser
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Helge Riedel Helge Riedel
Defekt
Nach nur 3 Minuten ging der Wolf aus und das wars. Leider ist diese Firma darauf nicht eingegangen. So habe ich das ganze Geld in den Sand gesetzt. Hab mir nun ein Markengeräte gekauft. Der funktioniert. Ich kaufe bei denen nie wieder.
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Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Jaymee Skerrett Jaymee Skerrett
Nasty customer services
It doesn't work at all, the meat gets stagnant, not shredding well. I tried it 3 times and it delays my work too much. The customer service is terrible, I called, emailed and they didn't answer me. I bought directly from you because you recommended them to me as a brand, I am totally disappointed. I paid for a product that doesn't work, that is not cheap at all and to top it all off the service is horrible .I gave the opportunity to be a recognized brand, but really shopping with Amazon I wouldn't have this problem I already treated it in all the ways, I looked for videos and it really wasn't cloned at all, but the customer service is horrible. I want to make the refund which I give you right in the 30 days, I have no interest in continuing to waste my time because it delays me in my work.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Soham Soham
S
Terrible customer service. Very dismissive customer service agents. If anything goes wrong you are not covered. Would love to give a minus 10 as a review? This is their actual response for a food processing unit: Dear Customer. We apologize for any inconvenience. During transportation, the machine was placed upside down, resulting in oil leakage. We suggest that you let it rest for a while before using it. Thank you for your understanding and patience. Sincerely Bradley SO MECHANCIAL OIL SPILT ALL OVER THE UNIT, BUT JUST USE IT GUYS, YOUR HEALTH DOES NOT MATTER.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mario. BOSS Mario. BOSS
Mario. Bioss
Total bien
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Kundeservice svar: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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John Garrich John Garrich
Owner
This unit is very light duty. Will be lucky if it last after a couple uses.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Soleiman Soleiman
Mr
the head of the machine, grinding plate, blade etc,,, have rusted after 1st use, Quality is rubbish
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Nathan Nathan
Never received the grinder
I bought the grinder when there were 13 units left 2 weeks before Black Friday and somehow i never received the item. I contacted customer service and they refunded me but provided no reasoning why it never came or a solution where I actually get the item. I was excited to have this for the holiday season and now I can’t re-attempt to buy it because it’s sold out.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Adix Adix
VEVOR Meat Grinder, 7 Lbs/Min
Ordered this meat grinder with #8 mouth meat grinding head. Received smaller electric motor then was in specification, mouthing head was #12 but ALL attachment's (knifes, plats, sausage stuffing tubs) were for #8. Tried to resolved with customer service, but they are completely clueless and never resolved this problem.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dennis bodinr Dennis bodinr
Meat grinder
Received broken took two weeks to get a resolution from vevor if it wasn’t broken I would say it would be a good product but the customer service was a nightmare to get the problem resolved
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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bruno bruno
livraison cata
je n ai pas essaye le produit donc rien a dire par contre 2 articles commandés et un seul arrivé ,et sur le statut de la commande ,mentionné recu pour les 2 reclammation faite ,bien la peine de se debrouiller pour etre a la maison et avoir un service de livraison comme cela
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Kundeservice svar: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Nous vous remercions de votre retour, qui nous aide à améliorer nos services. Nous vous tiendrons informé(e) par e-mail ; veuillez consulter votre boîte de réception.
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